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Staff Solutions Engineer

IBM

IBM

Jakarta, Indonesia
Posted on Oct 10, 2025
Introduction

The Mission: Build the Future of Cloud in Indonesia

At HashiCorp, now part of IBM, we are the control plane for Doing Cloud Right. Our Fully Managed and SaaS solutions are the standard for infrastructure- and security lifecycle management, used by the most innovative and demanding companies in the world. We are seeking a Staff Solutions Engineer to be our force multiplier in the Indonesian market.

This is a strategic role where you will leverage deep technical expertise in DevOps and cloud-native technologies to guide organizations through their cloud adoption journey, ensuring they achieve efficiency, security, and scalability. You will play a critical role in driving impactful digital transformation across Indonesia.

Your role and responsibilities

The Solutions Engineering team serves as the primary technical resource and trusted advisor for our customers. We identify complex challenges and leverage our deep product expertise to design high-impact solutions.


As a Staff Solutions Engineer, you will partner closely with Sales Executives and support the entire customer journey. This includes e.g. pipeline creation, initial engagements, achieving technical wins, onboarding, driving adoption, and ensuring successful renewals. Your expertise and guidance will be crucial in helping Customers unlock the full potential of our solutions and achieve their desired business outcomes.

In this role you will be expected to:

  • Serve as a strategic advisor: act as the lead technical advisor to key accounts, engaging with both engineering teams (e.g. DevOps, Security, Platform Engineering) and C-level business stakeholders.
  • Architect and influence: drive strategic infrastructure decisions through compelling presentations, architectural design sessions, customized demos, and hands-on workshops.
  • Drive value realization: guide customers through their cloud adoption journey, designing technical solutions aligned with their strategic priorities to drive adoption and growth.
  • Demonstrate business value: clearly articulate and prove the business value of HashiCorp solutions (e.g. Vault, Terraform) in solving complex infrastructure automation and security lifecycle management challenges.
  • Provide authoritative guidance: offer expert-level advice and guidance on modern infrastructure practices, including Infrastructure as Code (IaC), cloud architecture, containers orchestration (Kubernetes/OpenShift) and security automation (DevSecOps).
  • Drive expansion and adoption: you drive customers’ return on investments within current product lines and promote the adoption of multi-product integrated solutions.
  • Partner cross-functionally: collaborate closely with Solutions Architecture, Customer Success, Product Management, Support and Engineering to ensure customer success and provide market feedback from the field.
  • Maintain technology expertise: you will establish and maintain a deep understanding of the HashiCorp portfolio, the partner ecosystem, and the competitive landscape

Required education
Bachelor's Degree
Required technical and professional expertise

We are seeking candidates with deep technical expertise and strong communication skills. We highly encourage to apply strong practitioners (e.g., Senior SREs, DevOps Leads, Platform Engineers) looking to transition into a strategic, customer-facing business role to apply too!

  • Experience: 8+ years of experience in a Technical Pre-Sales/Sales Engineering role, OR equivalent hands-on experience in a senior DevOps, SRE, or Cloud Architecture role. Experience implementing solutions in large enterprise environments is essential.
  • Infrastructure as Code (IaC): expert proficiency with IaC principles. Hands-on, preferably production experience with Terraform is mandatory.
  • Cloud: deep expertise in at least one major cloud provider (AWS, GCP, or Azure), including core services (VPC, IAM, compute, managed K8s).
  • Container Orchestration: strong, practical experience with Kubernetes (K8s), including managed services like EKS, GKE, or AKS.
  • Dev/DevSecOps Principles: demonstrated experience with CI/CD pipeline architecture (e.g. Jenkins, GitLab CI, Azure DevOps) and methods of authentication of distributed services (e.g. mTLS, PKI, JWT, JIT)
  • Communication and Influence: excellent verbal and written communication skills (Bahasa Indonesia and English), with the proven ability to convey complex technical concepts to diverse audiences (from engineers to executives).
  • Travel: ability to travel domestically within Indonesia as needed, with occasional international travel required.

Preferred technical and professional experience
  • HashiCorp Portfolio: hands-on experience with at least 2 solutions in the HashiCorp stack (e.g. Vault, Consul, Nomad) and broader IBM Automation and RedHat portfolio.
  • Security and Indonesian best practices: understanding of security architecture, integrating security into CI/CD pipelines, and familiarity with compliance standards and regulatory domain relevant to the Indonesian market.
  • Observability: experience with observability stacks and logs monitoring.
  • Technical Certifications: relevant certifications (e.g., AWS Solutions Architect Professional, CKA, HashiCorp Certified).

ABOUT BUSINESS UNIT

IBM Software infuses core business operations with intelligence—from machine learning to generative AI—to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM’s AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM’s hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments—a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.