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Introduction

A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.

Your role and responsibilities

As our group expands, we’re seeking a manager to lead our Agent Engineering team. This team is responsible for the design and implementation of the underlying services architecture for HCP Terraform, as well as ensuring that our TF-Agent related production services are scalable, reliable, and performant.

This manager will be instrumental in shaping the identity of the team and their accomplishments, and will directly support the career growth and technical achievements of several talented and experienced engineers.

If this sounds like an interesting opportunity, we’d love to meet you! We have a large footprint and a quickly-growing user base, with lots of interesting problems and plenty of opportunities for growth and development.

Responsabilities:

• Provide mission and direction for the team:

• Work with senior leadership to develop a roadmap which supports the organization’s yearly goals for scale and growth objectives

• Lead the engineers in continuing to deliver forward-thinking projects and major improvements to our reliability and stability

• Foster the team’s growth:

• Mentor and coach the team, promoting their career growth and professional development

• Expand the team when needed, recruiting and interviewing new engineers which complement the team’s skills and experience

• Foster diversity, inclusion, and equity within the team and across our group

• Advocate for the team and their work:

• Work with other managers to understand shared dependencies, roadmap items, and potential blockers for the team

• Increase visibility for the team and publicly celebrate the team’s accomplishments

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

• Background in leading engineering teams for large-scale SaaS platforms

• An interest in building a support structure for engineers to help them succeed at their job

• A dedication to modeling and supporting a positive and healthy work life balance

• Interest in a management career track in a technical context

• Phenomenal communication skills for working across the organization, capable of building strong relationships with peers and leadership

• Experience managing a remote distributed team of reasonable size

Preferred technical and professional experience

• Experience with managing both development and operational (i.e. Site Reliability Engineering) workstreams

• Qualified opinions about driving observability, reliability, and availability for large-scale distributed systems

• Exposure to systems software and services written in Go and Ruby on Rails monoliths