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Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, let’s talk.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

1.) Build and Maintain capabilities portfolio for all the PH Finance Supply Chain Transformation (FSCT) accounts
a. List of automations. Robots, Blueprism, UIPath and etc implemented by the
account
b. List of Macro being used across all FSCT accounts
c. Innovation journey of FSCT accounts
2.) Build an annual program on how we will roll out Automation and CI targets for the
whole FSCT
a. Roadshows
b. Best Practice Showcase
c. Innovation Jam and etc
3.) Lead and guide our automation and CI team (2 -3 resources) on how we will be able to
support accounts in identifying projects to meet our Automation and CI targets
a. Utilization of ABC dashboards
b. TVC and ILC analysis
c. Value Stream mapping and etc
d. Data Analytics
4.) Attend weekly discussion with the PH Automations team on the status of FSCT projects
against targets
5.) Attend bi-monthly or monthly meetings with Client Delivery Center Leader regarding
status of our Automation and CI projects against target
6.) Attend monthly state of Business Review with the global team regarding status of FSCT
projects against targets
7.) Coordinate with global automation and CI team to identify used cases that can be
showcased to our PH accounts for potential replication.
8.) Work with our Process SMEs for guidance and inputs on process improvement and
automation recommendations for FSCT accounts
9.) Work with FSCT QA team and Business Controls team to identify potential areas for
improvement based on the results of their account audit
10.) Work with Transformation and Capability leader on increasing our capability in data
analytics. Build a program on how we will be able to learn and be equipped on the tools
available in data analytics store
11.) Work with our Agile Master regarding Agile programs, monitoring squadification
and metrics to be rolled out for our FSCT tower.
a.) Ensuring that all resources attend agile training
b.) All FSCT resources are part of a squad
c.) Squads are practicing agile ceremonies and implementing/using agile practices
d.) Monitoring and presentation of metrics
e.) Work with teams to improve their mood marbles and participation rate

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

With At least 8 - 10 years of relevant experience

Technical Skills:
Order-to-Cash process knowledge: In-depth understanding of the OTC process, Order Management, Claims Management, Sales Management, Contract Management, and payment processing.
ERP system knowledge: Proficiency in one or more ERP systems
Data analysis and reporting: Ability to analyze data, identify trends, and create reports to inform business decisions.
Process optimization: Knowledge of process improvement methodologies, such as Lean or Six Sigma.

Business Skills:
Business acumen: Understanding of business operations, finance, and accounting principles.
Communication skills: Ability to communicate effectively with stakeholders, including sales, marketing, and finance teams.
Problem-solving skills: Ability to analyze problems, identify root causes, and implement solutions.
Project management: Experience with project management methodologies, such as Agile or Scrum.
Change management: Ability to lead change initiatives and manage stakeholder expectations.
Data visualization: Ability to create data visualizations to communicate insights and trends.
Process mapping: Ability to create process maps and diagrams to document and improve processes.

Soft Skills:
Leadership skills: Ability to lead and motivate teams.
Collaboration skills: Ability to work collaboratively with cross-functional teams.
Adaptability: Ability to adapt to changing business requirements and priorities.
Time management: Ability to manage multiple priorities and deadlines.
Continuous learning: Commitment to ongoing learning and professional development.