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MCC Strategy & Operations - Process Professional

IBM

IBM

Operations
Texas City, TX, USA · California, USA
Posted on May 28, 2025
Introduction

The Marketing, Communications and CSR Strategy & Operations (MCC S&O) team serves as the operational backbone for MCC, enabling teams to do their best work and deliver business outcomes. We accelerate productivity through automation, measurement, and transparency. We bring together the missions of engagement, governance, insights, investments, learning, operations, and transformation.

Within MCC S&O, the Investments team guides and enables marketers to get more out of every dollar spent. Processes include budget planning, tracking, forecasting, reporting and advising on marketing infrastructure and program expense investments.

Your role and responsibilities

The MCC Investment and Resource Process Professional is an individual contributor who supports the MCC Strategy & Operations organization through the development and management of various applications, tools, and data sources.

These tools are used to collect and report various aspects of Budget Management, Resource Management and other aspects of marketing, communications and CSR management. This is an entry level position with an expectation that the individual will become proficient in working with various tools including Airtable, Allocadia, Slack, EPM, IBM Cognos, BETH, Excel, PowerPoint, Mural, Box and Adobe Workfront.

Key to success includes an interest in learning about marketing strategy and working with various stakeholders to design internal operational processes and tools to support marketing execution in support of that strategy.

Required education
Bachelor's Degree
Required technical and professional expertise
  • A willingness to learn and practice new tools, processes and skills
  • Strong Excel skills including writing formulas
  • Strong Powerpoint skills
  • Ability to create workflow applications using tools such as Airtable, Adobe Workfront, Monday.com
  • Analytical mindset and curiosity to probe into data of different kinds
  • Strong written and verbal communication
  • Compassion for team members and a sense of personal responsibility/accountability
Preferred technical and professional experience
  • Basic understanding of elementary data languages such as SQL, R...
  • Airtable development skills
  • Monday.com
  • Adobe Workfront
  • Cognos skills

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

  • Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
  • Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
  • Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
  • Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
  • Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences


We consider qualified applicants with criminal histories, consistent with applicable law.


This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.