Find your next role

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your role and responsibilities

The IBM Z Ecosystem CloudOps/DevOps Specialist (part of technical enablement team) is an infrastructure as code admin with deep expertise in containerized environments and web servers with DevOps focus as well as traditional Linux solutions. Expertise in Linux (Red Hat, SUSE and Ubuntu) integrated with Docker / Kubernetes, DevOps, Automation and Nginx / Apache, LDAP and open-sourced databases such as MariaDB are essential for role success. This role is responsible for designing, developing, and supporting automation solutions that are new and existing container-based infrastructures as well as traditional Linux infrastructures, including coordinating the technical resolution infrastructure problems through knowledge of platform design and development. This role will collaborate with and assist teams with different skills to resolve problems and return infrastructure to operational status, including performing support related to all infrastructure issues, correcting design defects, and developing solutions to stabilize environments. In addition, this role will facilitate communications between technical teams and customers to ensure technical support requests are resolved rapidly with user satisfaction.

Primary duties:

• Create, and maintain automation scripts, workflows, and infrastructure on Linux systems for customer-facing products
• Setting up and administering container-based infrastructures
• Setting up and administering Linux infrastructure in a cloud environment utilizing Open Stack
• Implementing and managing DevOps pipelines
• Ensuring high-performance and availability of the infrastructure and systems
• Configuring reverse proxies, ingresses and web servers for multi-instance environments
• Support on technical solution through research and evaluations of technology
• Troubleshooting and resolving incidents (Incident & Problem management)
• Writing and maintaining solution technical documentation
• Maintaining communication with product customers
• Assist in delivery of high-quality and innovative solutions
• Follow IBM Guidelines and ensure solution compliance with IBM ITSS

Required education

Bachelor's Degree

Preferred education

Master's Degree

Required technical and professional expertise

Technical skills:

• 3+ years of experience in Linux operating systems (Red Hat, Ubuntu, SUSE) and infrastructure projects
• 3+ years of experience in scripting languages such as Python and Bash for infrastructure automations and applications.
• 3+ years of experience with automation tools (e.g., Ansible, Terraform) and virtualization technologies (e.g. KVM, OpenStack, QEMU).
• Experienced in root cause log analysis
• Expert in Nginx / Apache web servers / reverse proxies
• Expert in container technologies (Docker, Kubernetes / OpenShift)

Interpersonal skills:

• Proven problem-solving skills
• Demonstrated effective communication skills
• Demonstrated teamwork skills
• Highly self-motivated and resourceful
• Aptitude to learn and apply knowledge quickly
• Fluent English

Preferred technical and professional experience

• Working knowledge of IBM zSystems and LinuxONE
• Agile Scrum expertise
• Experience with setting up and configuring database instances (MySQL / MariaDB / PostgreSQL), webservers and LDAP
• Experience in DevOps pipelines creation (Travis CI, Bash scripting)
• Experience & knowledge of how to interact with RESTful APIs and their security/sessions/logging aspects
• Experience in integration with 3rd party platforms/solution through REST APIs
• Experience in Cloud and Open Source development processes and tools