Being a Sales Development Representative (SDR) in IBM means a career where you're leading prospective clients towards IBM Cloud Paks and Red Hat OpenShift products. In many cases it will mean you're their first point of contact - directly impacting their adoption of next-generation cloud platforms to develop, run and manage workloads of some of the worlds most transformational enterprises and culturally influential brands in the world.Excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will advance your career through an upward trajectory. Our sales environment is collaborative and experiential. Part of a team, you'll be surrounded by bright minds and keen co-creators – always willing to help and be helped – as you apply passion to work that will compel our clients to invest in IBM's products and services.
Your Role and Responsibilities :
As an SDR within Digital Sales you'll be IBMs first line of contact for inbound client sales activity. Your primary goal will be to qualify leads and convert them into new business opportunities. With a focus on speed to engage, you will leverage your digital, product and consultative selling skills to accept incoming leads, and connect the dots between clients' needs and IBM's solutions. You'll collaborate with colleagues across the Sales team– advising and supporting on new business engagements throughout the critically important early phases of the sales cycle, and helping to lead prospects to our award winning cloud solutions.
Your primary responsibilities will include:

Continuous Personal Development: Stay updated and engage in continuous personal development to become a trusted expert advisor.
Lead Conversion: Review and convert inbound Marketing Qualified Leads (MQLs) to Sales Qualified Leads (SQLs).
Support IBM Sellers: Pass SQLs to IBM sellers and support them throughout the process of closing deals.
Social Selling and Thought Leadership: Utilize social media for social selling and thought leadership, promoting both IBM and your personal brand while engaging with prospective clients.

Your role and responsibilities

Sales Development Representatives specializing in Red Hat are responsible for driving business for Red Hat products and services, including Red Hat Enterprise Linux, Red Hat OpenStack Platform, Red Hat OpenShift, Red Hat Ansible Automation Platform, and Red Hat Edge.

Required education

Bachelor's Degree

Required technical and professional expertise

Required Professional and Technical Expertise :

Fluent in French
Demonstrable experience of consultatively selling technology solutions against complex use-cases.
High proficiency of using digital sales tools and techniques (e.g. phone, CRM, social media, email etc.)
Exceptional communication skills across written and verbal medians.
Strong analytical skills with proven examples of using data to influence, make business decisions and drive commercial outcomes.

Preferred technical and professional experience

Cloud Market and Red Hat Portfolio Knowledge: Ability to develop cloud market knowledge to become a trusted client advisor (training on IBM's Hybrid Cloud offerings will be provided).

ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

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