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Introduction

The User experience designers create human-centered experiences by designing the structural and informational foundation for products, services, and systems. They facilitate the delivery of all elements, interactions, and decisions that add value to the total user experience. Their core skills include: Interpreting research insights and building understanding of users and context; Defining user experience goals and design principle; Applying knowledge of psychological and physical attributes of humans (e.g., Hick's Law, Fitt's Law); Designing the architecture of the functions and information of the experience; Designing the interaction patterns between functions/information and users/customers; Designing pathways of navigation through an experience; demonstrating understanding of content, functions, and relationships within the system; Supporting and planning for variation of user contexts (e.g. culture, environment, and activity); Converging and translating technological, operational, and functional constraints into human-centered opportunities; and Facilitating and designing for the relational aspects across every part of the experience.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

- Basic proficiency in tools like Figma, Sketch, or Adobe XD (Figma preferred).
- Understanding of user-centered design principles.
- Ability to create wireframes and prototypes.
- Strong attention to detail and visual consistency.
- Good communication skills to discuss design ideas with team members.
- Ability to take feedback and iterate on designs.
- Familiarity with design systems and basic Agile methodologies.

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

- Develop wireframes, prototypes, and mockups that illustrate basic functionality.
- Assist with usability testing and gathering feedback to improve designs.
- Ensure design consistency with established brand guidelines and design systems.
- Create simple design assets (icons, buttons, UI elements).
- Collaborate with developers to ensure accurate implementation of designs.
- Support senior designers in translating complex concepts into simple user experiences.

Preferred technical and professional experience

Conversational Designer
Copywriter to support AI-related projects