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Introduction
Thomas J. Watson said it best: “Good design is good business.” Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you? If so, read on!

Your Role and Responsibilities
The Information Architect, is a key player in improving the IBM.com global website experience. This role involves collaborating on IA and content strategy efforts with a team of taxonomists, information architects, developers and content strategists. You’ll work with a team that plays a crucial role in enhancing the organization and effectiveness of our digital presence and the underlying systems that connect it.

If you’re excited about improving user-centered digital experiences, have experience in developing and implementing enterprise IA strategies, and enjoy collaborating with a global team, we’d love to hear from you. Join us in shaping the future of our digital landscape!

Collaborate with development teams to translate information architecture concepts into scalable and efficient technical solutions, leveraging your experience in web technologies and frameworks.

Lead and review comprehensive audits to identify and resolve issues related to broken links, URL structure inconsistencies, and other technical content challenges, continuously evolving site-wide guidelines to maintain optimal performance.

Collaborate on the research, development and implementation of comprehensive strategies to enhance site-wide information architecture, ensuring cohesive and intuitive navigation across all digital touchpoints.

Direct the efforts of content managers, researchers, and UX designers to refine content organization and information architecture, ensuring alignment with overarching strategic content initiatives and standards.

Engage with Product Owners, senior Stakeholders, and cross-functional teams to resolve quality-related issues and align macro-IA strategies with business objectives, driving consistent and effective outcomes.

Document information architecture guidelines, standards, and best practices.

Required Technical and Professional Expertise
You must bring a strong technical background, a collaborative attitude, and the ability to think strategically and holistically. If you have a passion for technology, user experience, and driving innovative solutions, this is the perfect opportunity for you.
Bachelor’s Degree in Information Science, Content Strategy, User Experience (UX) Design, Information Architecture or a similar field.
Proven experience as an Information Architect or similar role.
Deep understanding of web technologies, content management systems, and development methodologies.
Experience in creating and implementing taxonomies and metadata standards.
Strong analytical and problem-solving skills, with a keen attention to detail.
Excellent communication skills, with the ability to translate complex requirements into clear and actionable solutions.
English Fluent.

Preferred Technical and Professional Expertise
Extensive experience with Adobe Experience Manager (AEM), including its taxonomy, customization, and optimization for large-scale, global websites.
Proven track record in developing and implementing modern Information Architecture strategies, including the use of breadcrumbs, building sitemaps, and schema markup.
Sophisticated understanding of web quality standards and best practices.
Demonstrated ability to collaborate with cross-functional teams, including information architects, content strategists, researchers, and UX designers, to refine content organization and information architecture.
Experience conducting comprehensive audits to identify and resolve technical issues such as broken links and URL structure inconsistencies and evolving global guidelines for optimal performance.