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Introduction
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You’ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you’ll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your Role and Responsibilities
Position is located full time onsite in Radford, VA

This Position is for a Senior Citrix Administrator to assist with a growing environment of Windows Server 2016/2019/2022 servers. This position will work with the Windows team to manage, maintain, deploy, troubleshoot and support servers for a mixed customer environment. This role will be responsible for planning, executing, and implementing new system hardware and software, create and maintain team technical instructions, operating procedures, and policies as needed.

This position will need to be adept at monitoring the ongoing operation of the servers and providing utilization reports to identify problems and corrective actions as needed. This is a managed service provider for Army and DoD IT systems and runs an on-premises private cloud and plans to offer managed cloud services in Microsoft Azure followed closely by Amazon Web Services.

*** This position requires the ability to obtain a Secret Security clearance or higher (US Citizenship is required) ***

Required Technical and Professional Expertise

Required Certifications:

CompTIA Security+

• 12 years overall experience or Masters + 10
• 5-7 years’ experience supporting various versions of Citrix XenApp, Citrix ADC, Storefront, Director, Studio, Licensing, and Gateway in highly available Citrix environments.
• Perform advanced troubleshooting and issue resolution for Citrix related incidents, problems and outages.
• Monitor Citrix performance and capacity, identify potential issues and implement optimizations to enhance system reliability and performance.
• Plan and execute Citrix upgrades, patches, and migrations in coordination with Changes management processes.
• Stay current with industry best practices, emerging technologies, and Citrix updates to continuously improve the Citrix environment.
• Experience effectively managing multiple large-scale projects.
• Work with executive team members, decision makers, and stakeholders to define business requirements and system goals, and to identify and resolve business systems issues.
• Excellent interpersonal and teamwork skills, analytical and problem-solving skills, written and verbal communication skills.’
• Working knowledge of DoD STIGs, and IA Vulnerability Management (IAVM) comparable security implementation practices.
• This position requires the ability to obtain a Secret Security clearance or higher (US Citizenship is required)

Preferred Technical and Professional Expertise
Senior level experience in process automation.
Senior level experience in PowerShell.
Understanding of Data Center technologies and experience maintaining a medium to large Data Center.
Virtualization concepts and technologies including Citrix and VMware.
Experience developing and maintaining Technical Documentation and Instructions.