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IBM
This job is no longer accepting applications
See open jobs at IBM.See open jobs similar to "Human-in-the-Loop Data Extraction/Transcription" WCT-FCT.A Technical Support Representatives at IBM is a front-line position supporting our products and making sure they are at their best for our customers. With over 100 years in technology, IBM has built a strong reputation of quality service and this role ensures we continue to deliver on that promise. If you enjoy helping people with technical issue, you’ll love your career at IBM.
Your Role and Responsibilities
This role will use a PMR (Private Medical Record) Processing System to retrieve and validate veterans PMRs from PHPs (Private Healthcare Providers). Additionally, this role will validate the outputs of the PMR Processing Systems automation while accommodating integrated human-in-the-loop steps where necessary to achieve transaction performance goals. The role will assist facilitation of case processes via human-in-the-loop activities to include extraction of responsive documents, and/or case management, and validation of automated redactions if needed. Additionally, support will also be necessary to support quality reviews of PMR case processing. Overall duties will consist of making phone calls to private healthcare providers, data entry, processing PMR requests, and quality assurance activities, while maintaining security posture and protecting Veterans personal information.
Required Technical and Professional Expertise
Preferred Technical and Professional Expertise
This job is no longer accepting applications
See open jobs at IBM.See open jobs similar to "Human-in-the-Loop Data Extraction/Transcription" WCT-FCT.