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HR Program Manager



People & HR, Operations
Multiple locations
Posted on Thursday, July 4, 2024
At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.

Your Role and Responsibilities
  • Responsible for 401(k) Plan program management: supports plan mergers, fund changes and updates, reconciliations, employee communications, participant and employee concerns, manages business controls, maintains plan documents, and maintains compliance with applicable laws.
  • Provides ongoing operational guidance to vendor partners related to the administration of benefits.
  • Manages vendor relationships.
  • Works with vendors establishing controls, monitoring progress, coordinating program key tasks, participating in functional program planning, delivering standard communications, and process documentation and improvements.
  • Actively engages with technology teams in migration testing of HR system
  • Coordinates implementation of projects and lead teams to achieve results.
  • Collaborates with cross-functional team members and utilize expertise to directly influence people outside department or function.
  • Recognizes complex problems related to functional objectives.
  • Applies creativity and judgment to work on different projects within the business environment, sometime where no precedent exists.
  • Leverages program management, collaboration, communication, and problem-solving skills.
  • Advises management of tactical decisions and overall business program results.
  • Assists in the design of new Benefits programs.
  • Leads implementation of new Benefit programs, including the creation and implementation of processes in an Agile environment.
  • Provides data-driven strategic recommendations to HR Management to improve program effectiveness and employee experience.
  • Updates legal documents, with guidance/review from Legal and Tax.
  • Utilizes HR Technology, Data Analytics, Microsoft Office Suite (Word, Excel, PowerPoint, Visio), Project Management, and Collaboration: (Monday, Jira, Slack, Mural).

Required Technical and Professional Expertise

  • Extensive experience as an HR Program Manager.
  • Extensive experience on data analytics and Microsoft Office Suite.

Preferred Technical and Professional Expertise

  • Benefits expertise