Introduction IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
Your Role and Responsibilities The role is required to handle / understand complex transactions (platform exceptions), develop and implement innovative process initiatives, deploy leading edge solutions which match their client’s tactical and strategic requirements. Helps to organize and communicate business information. Gather, organize, verify, and process data from clients or sales. Conduct research and derive insights from data to provide suggestions for business improvements and help the company reach its goals.
Required Technical and Professional Expertise Customer Service, Data Entry, Quality Standards, Process Improvements, Patience, Excellent Interpersonal Preferred expertise : Excellent Organizational, Troubleshooting, Analytical Skills
Preferred Technical and Professional Expertise Excellent verbal and written communication skills Prior Collections with AR Background preferred. Proficiency with Microsoft Office applications Self-motivated and extremely goal-oriented Team Player Professional demeanor