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Heredia Province, Heredia, Costa Rica
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
As a Recruiting Services Professional, you will manage all recruiting activities related to attracting, selecting, and hiring candidates for clients. You will proactively engage with clients to understand and plan for current and future hiring demands.
Your primary responsibilities will include:
• Develop Recruiting Strategies: Define, develop, and implement robust recruiting and sourcing strategies that align with the client's goals and objectives, ensuring a deep understanding of the client's needs, industry, and competitive forces.
• Client Engagement: Proactively engage with clients to understand and plan for current and future hiring demands, effectively communicating the client's Employer Value Proposition (EVP) to both the external and internal market.
• Talent Process Management: Ensure that talent processes align with agreed Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and business controls, leveraging data to support discussions and implement simplification, innovation, and continuous improvement strategies in delivery.
• Team Leadership: Provide work direction, guide employees on various processes, and act as a point of escalation for team members, as needed.
• Delivery Optimization: Anticipate and address potential delivery challenges proactively, maintaining client satisfaction and identifying opportunities for improvement.
• Exposure to Recruiting Strategies: Experience working with recruiting and sourcing strategies, including defining, developing, and implementing plans that meet client goals and objectives.
• Client Relationship Management: Exposure to managing client relationships, including proactive engagement to understand hiring demands and communicating Employer Value Propositions (EVPs) to internal and external markets.
• Talent Process Administration: Experience working with talent processes, including ensuring alignment with Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and business controls.
• Data-Driven Decision Making: Exposure to leveraging data to support discussions and implement simplification, innovation, and continuous improvement strategies in delivery.
• Team Collaboration: Experience working in a team environment, including providing guidance and support to colleagues and escalating issues as needed.
• Data Analysis Tools: Exposure to utilizing data analysis tools to support discussions and implement simplification, innovation, and continuous improvement strategies in delivery, enhancing talent process management and client satisfaction.
• Talent Management Systems: Experience working with talent management systems, streamlining talent processes and ensuring alignment with Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and business controls.
• Project Management Methodologies: Exposure to applying project management methodologies to proactively anticipate and address potential delivery challenges, maintaining client satisfaction and identifying opportunities for improvement.
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
This job is no longer accepting applications
See open jobs at IBM.See open jobs similar to "Recruiting Services Professional" WCT-FCT.