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Introduction
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
In this role, you'll work in one of our IBM Consulting FutureNow Centers, where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
Your role and responsibilities
Senior Process Analyst - Procure to Pay (P2P)
Responsible for invoice processing, vendor master management, query resolution, indexing, and invoice reconciliation. Must be flexible to work in shifts.
Key Responsibilities:
- Maintain and update vendor master data.
- Process and verify PO and non-PO invoices.
- Resolve invoice and payment issues with stakeholders.
- Record payment and expense entries accurately.
- Manage travel and expense claims, payments, and reconciliations.
- Handle vendor statement reconciliation queries.
- Ensure compliance with client SLAs and timelines.
Senior Process Analyst – Order to Cash (O2C)
Responsible for managing Accounts Receivable, cash application, payment processing, reconciliations, customer master data, and credit management. Drives process improvements, automation, and compliance with SLAs. Requires business-level Japanese proficiency (reading, writing, and speaking).
Key Responsibilities:
- Process and reconcile customer payments and cash receipts.
- Investigate and resolve payment discrepancies and unapplied cash.
- Perform account, journal, and Sales vs. Payment reconciliations.
- Maintain customer master data and support credit management activities.
- Monitor customer accounts, dunning, and credit exposure.
- Manage payment allocation, settlement, and SAP transaction records.
- Drive automation, process improvements, and touchless cash settlement.
- Ensure compliance with SLAs, internal controls, and audit requirements.
Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
Senior Process Analyst - Procure to Pay (P2P)
· Commerce graduate with a minimum of 3-6 years of experience in Accounts Payable.· Experience in invoice and vendor management along with resolving queries, and Invoice reconciliation.
· Proven work knowledge to manage payment reporting and reconciliation activities.
· Knowledge and hands on experience in SAP S4 Hana
· Good Excel skills required
Senior Process Analyst – Order to Cash (O2C)
· Commerce graduate, Accounting, Finance, or a related field.
· 3-6 years of experience in Order-to-Cash (O2C), Accounts Receivable, Cash Application, or Credit Management.
· Strong understanding of accounting principles, reconciliations, and payment processing.
· Experience managing cash application metrics and driving operational improvements.
· Proven expertise in automation, process optimization, and account analysis.
· Experience collaborating with customers, Sales, and Finance teams to achieve bu
Preferred technical and professional experience
Senior Process Analyst - Procure to Pay (P2P)
· Proficient in MS Office applications and any ERP software as an end-user.· Ambitious individual who can work under their direction towards agreed targets/goals. · Ability to work under tight timelines and have been part of change management initiatives.· Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.· Enhance technical skills by attending educational workshops, reviewing publications etc.Senior Process Analyst – Order to Cash (O2C)· Proficiency in MS Office Suite, particularly Excel.· Experience with SAP S/4HANA, or similar financial systems.· Strong analytical, reporting, and problem-solving skills.· Ability to manage multiple priorities and work under tight deadlines.· Experience supporting transformation and change management initiatives.
· Excellent communication, stakeholder management, and teamwork skills.
· Commitment to continuous learning and professional development.