Recruitment Team Lead (RPO)

IBM
IBM

quezon, philippines

Posted on Sep 11, 2026
Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your role and responsibilities

The Recruitment Team Lead is responsible for managing non-exempt employees and improving the production and efficiency of the recruitment support team. They will review and develop process guides, be involved in day-to-day tasks and operations and be a first level of support for all escalations. The Team Lead will also be responsible for maintaining multiple spreadsheets and databases, providing customized analysis and reporting of the data, and acting as a liaison between the customers and suppliers of information. This is a fast paced, metrics-managed environment. Success will be measured by the overall performance of the team against specified metrics.


Key Responsibilities:

  • Gain a fundamental understanding of each assigned position within the Coordination Group
  • Operate as a liaison between management and the Coordination team
  • Serve as an escalation point for the recruitment support team project coordinator
  • Oversee daily team activity and ensure all objectives are achieved
  • Record daily team performance results and generate production data reports
  • Interpret data and identify trends
  • Improve the report structure and/or model new reports
  • Improve upon current documentation standards and quality control
  • Coach performance, mentor and develop recruitment support team members, including creating goals and using disciplinary action as needed
  • Work on Ad-hoc projects
  • Manage workload distribution
  • Carry an individual contributor workload at times
  • Lead weekly team meetings
  • Present to leadership and clients
  • Complete other duties as assigned by management
Required education
Bachelor's Degree
Required technical and professional expertise
  • At least 6+ years’ experience in local recruitment and/or RPO setting
  • At least 6+ years’ experience leading/managing team of recruitment professionals
  • At least 6+ years’ experience with computers, with working proficiency in Word, Excel, PowerPoint, Internet and database applications
  • At least 6+ years’ experience with data manipulation for reporting purposes
  • At least 6+ years’ experience with documentation or technical writing
  • Fluency in English

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.

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