Technical Lifecycle Services Renewals Sales Specialist - Entry Level Sales Program 2027

IBM
IBM

IT, Sales & Business Development

Markham, ON, Canada

Posted on Aug 25, 2026
Introduction

At IBM, technology creates value when it helps organizations solve meaningful business challenges. As a Technical Lifecycle Services Renewals Sales Specialist, you will create demand, build trusted client relationships, and connect customers with IBM solutions across AI, data, automation, cloud, and infrastructure. This role combines consultative selling, digital engagement, customer success, and ecosystem collaboration while helping you build a foundation for a career in technology sales and client leadership.

You will work with clients, business partners, and IBM teams to help organizations optimize and protect their technology environments. You will develop foundational expertise in technology sales, account management, customer success, business development, and consultative selling while supporting clients throughout their technology lifecycle.

Your role and responsibilities
  • Identifyand support net new business, renewal, cross-sell, and upsell opportunities within assigned accounts and territories.
  • Research client business priorities, technology environments, and industry trends to uncover growth opportunities.
  • Develop andmaintainopportunity pipelines and support forecasting activities.
  • Assistin territory planning and account strategy development.
  • Utilize digital engagement, calls, meetings, and social selling techniques to build client relationships and generate opportunities.
  • Participate in discovery sessions to understand client business goals, operational challenges, and technology requirements.
  • Build relationships with business and technical decision-makers.
  • Support client presentations, proposals, business reviews, and solution discussions.
  • Communicate the value of IBM TLS offerings and how they help clients improve operational efficiency, resiliency, and business outcomes.
Required education
High School Diploma/GED
Preferred education
Bachelor's Degree
Required technical and professional expertise
  • Bachelor's or Master's degree completed within the last 12 months by start date in one of the following disciplines: Business Administration, Commerce, Marketing, Economics, Information Systems, Information Technology, Computer Science, Software Engineering, Data Science, Business Technology, Mathematics, or a related field
  • Strong interest in technology, sales, and solving business challenges.
  • Excellent written, verbal, presentation, and interpersonal communication skills.
  • Strong analytical thinking and problem-solving capabilities.
  • Ability to build relationships with both technical and non-technical stakeholders.
  • Customer-focused mindset with a passion for helping clients succeed.
  • Curiosity, adaptability, and willingness to learn new technologies and business concepts.
Preferred technical and professional experience
  • Internship, co-op, project, research, or extracurricular experience involving technology sales, business development, customer success, consulting, marketing, or technology solutions.
  • Exposure to enterprise technology, cloud computing, networking, cybersecurity, infrastructure, AI, or data analytics.
  • Experience using CRM systems, Excel, Power BI, Tableau, or reporting tools.
  • Leadership experience through student organizations, athletics, volunteer work, or community involvement.

ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

Must have the ability to work in Canada without sponsorship.

This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.

This is a sales position which is currently eligible for participation in an IBM sales incentive plan. The IBM Reference Salary range is used to calculate your benefit entitlements and is your compensation when you are not actively participating in a sales incentive plan. Your total anual cash compensation opportunity in this position will be comprised of an adjusted reduced based salary and a targeted incentive opportunity under an IBM sales incentive plan. Your ultimate Reference Salary within this range may vary depending on your job-related skills and sales experience for this position. Your actual compensation in this position may vary depending on your incentive plan, quota and performance in this position.

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