Brand Technical Specialist - TLS DACH Sales

IBM
IBM

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IT, Sales & Business Development

Zürich, Switzerland

Posted on Aug 15, 2026
Introduction

At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference.

Your role and responsibilities

As a Brand Technical Specialist for IBM's TLS E&S Field Sales, you will act as a technical consultant to IBM clients and sellers by architecting solutions for Technology Lifecycle Services. You will utilize your technical expertise to deliver solutions that meet client needs and drive business growth.

Your primary responsibilities will include:

• Architect Solutions: Design and implement comprehensive solutions for IBM clients, incorporating Technology Lifecycle Services, including IBM Systems Infrastructure Services, IBM Z Expert Care, and Power Expert Care, among others.

• Provide Technical Consultation: Offer expert technical guidance to IBM clients and sellers on various services, including Support as a Service, Multivendor Infrastructure Services, and Support Services for Cisco.

• Deliver Solution Support: Collaborate with clients and sellers to deliver solution support, ensuring seamless integration of IBM services and meeting client expectations.

• Maintain Technical Knowledge: Stay up-to-date on the latest IBM services and technologies, including Storage Expert Care, Technology Lifecycle Services for Cross IBM Systems, and Support Services for Multivendor Software.

Required education
Master's Degree
Preferred education
Master's Degree
Required technical and professional expertise

• Exposure to Technology Lifecycle Services: Familiarity with IBM Systems Infrastructure Services, IBM Z Expert Care, IBM Z Services and Software Maintenance, Power Expert Care, Power Services and Software Maintenance, and Storage Expert Care.

• Experience with Multivendor Infrastructure: Knowledge of Support as a Service, Multivendor Infrastructure Services, Support Services for Cisco, Support Services for Multivendor Server and Storage, Support Services for Multivendor Software, and Support Services for Network and Security.

• Understanding of Solution Architecture: Ability to design and implement comprehensive solutions incorporating Technology Lifecycle Services.

• Familiarity with IBM Services and Technologies: Knowledge of Storage Expert Care, Technology Lifecycle Services for Cross IBM Systems, and Support Service Management.

• Exposure to Client-Facing Activities: Experience working with clients and sellers to deliver solution support and provide technical consultation.

Preferred technical and professional experience

• Additional IBM Services Knowledge: Familiarity with other IBM services, including IBM Cloud, IBM Security, or IBM Data and AI, can be beneficial in designing comprehensive solutions for clients.

• Broader Industry Awareness: Understanding of industry trends and competitor offerings in Technology Lifecycle Services can help in providing expert technical guidance to clients and sellers.

• Emerging Technology Exposure: Knowledge of emerging technologies, such as AI, blockchain, or IoT, can be useful in identifying opportunities for innovation and growth in client solutions.

ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.

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