Senior Trust & Assurance Program Manager - Confluent

IBM
IBM

Operations

Bengaluru, Karnataka, India

Posted on Jul 8, 2026
Introduction

At IBM Software, we transform client challenges into solutions. Building the world’s leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You’ll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM’s product and technology landscape. Here, you’ll have the tools and opportunities to advance your career while creating software that changes the world.

Your role and responsibilities

Were not just building better tech. Were rewriting how data moves and what the world can do with it. With Confluent, data doesnt sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.One Confluent. One Team. One Data Streaming Platform.About the Role:The Office of the CISO (OCISO) is part of Confluents Trust and Security organization and its mission is to earn and retain trust by championing Confluents security, privacy, resilience, and compliance positions, thereby accelerating customer adoption and use of our platform and products.We are looking for an individual who will partner with Confluent's customers to ensure that we build the most trustworthy platform that meets security, compliance, and privacy requirements.Success in this role will be finding the best solution not only with the current technologies and practices we currently have on hand, but defining new opportunities for product development, customer engagement strategy, audit and access transparency, and field enablement.While this role will engage with leadership frequently, we also expect the individual in this role to roll up their sleeves to get things done. The OCISO Trust Lead will lead by influence, and oversee and drive trust (security, privacy, resilience and compliance) related customer engagements and interactions.The APAC OCISO Trust Lead will partner cross-functionally with Sales, Customer Solutions Group, Product, Engineering and Legal teams to provide assurance to customers on Confluents security and compliance posture, enable contract reviews and negotiations, and drive externally facing communications with customers.This position is a remote-based position.What You Will Do:Drive execution of customer trust engagements and interactions to provide context about Confluent's security and compliance posture and negotiate security terms when necessaryPropose and partner with product, engineering, and security teams to design security and compliance solutions and frameworks to meet customer requirementsCoach and mentor field and security staff on customer security needs and requirementsBe a subject matter expert for the company around customer security assurance, and develop and demonstrate POVs on important existing and emerging regulatory positions impacting cloud service adoptionBuild and scale key internal capabilities and programs required to drive customer enablement interactionsMaintain relations with internal teams such as Sales, CSG, Product, Engineering and Legal to drive and enable programs required to build trust with customers

Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise

Bachelors degree required plus a minimum of 8 years experience in Information Security and ComplianceCustomer-facing experience at a cloud provider or consulting firmExperience at a cloud or SaaS provider or as a customer of a cloud or SaaS provider with complex & demanding security and compliance requirementsExperience with a combination of the following: ISO 27001, HITRUST, SOC2, CSA, NIST, etc.Architectural familiarity across multiple security domains (e.g., identity and access management, data protection, network security, cloud infrastructure) with the ability to synthesize across domains and recommend practical solutions to complex customer security problemsProven experience independently managing customer trust and assurance engagements end-to-end from initial scoping and security questionnaires through assessment completion and negotiation with minimal supervision.Understanding of digital sovereignty requirements relevant to Cloud adoptionWhat Gives You an Edge:Current Security CISSP, CIPP, CISA, CISM, or equivalent certification completedExcellent verbal and written communication, organizational, and planning skillsKnowledge and understanding of GDPR, SOC2, ISO 27001, HIPAA, HITRUST, CSA, NIST, C5, and other regulatory security and privacy standards in APAC (such as OSPAR, IRAP)Experience with industry (Financial Services, Public Sector, etc.) specific regulatory requirements impacting cloud adoption such as GDPR, and other APAC security, privacy and compliance standards and regulations (e.g. from Financial Services regulators such as APRA, MAS, RBI, FSA, OJK, HKMA, etc.)Prior experience reviewing and negotiating security clauses within customer contracts a plusDemonstrated ability to assess the broader risk implications of customer security engagements, and to proactively structure work in a way that reduces risk exposure for both the customer and Confluent.Familiarity with emerging AI/ML security and governance considerations, including data pipeline security, model risk, and evolving regulatory expectations around AI in cloud environments.Ability to work and lead programs independentlyExperience working with distributed teams and other cross-functional stakeholders

Years of Experience:
8 - 12

ABOUT BUSINESS UNIT

IBM Software infuses core business operations with intelligence—from machine learning to generative AI—to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM’s AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM’s hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments—a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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