AI Search and Digital Content Experience Consultant - Client Solutions

IBM
IBM

Software Engineering, Data Science, Customer Service

California, USA · Tokyo, Japan · Texas City, TX, USA

Posted on Jun 23, 2026
Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your role and responsibilities

We are looking for experienced Consultants to join our growing AI Search & Digital Experience practice. This is a hybrid delivery + client solutions role, where you will lead client engagements while also supporting business growth activities including solution shaping, demos, and deal progression.

You will act as a trusted advisor and client partner, helping enterprise organizations transform their digital presence for AI-driven search—while also playing a key role in articulating value, influencing stakeholders, and supporting successful deal closure.

AI Search Strategy & Content Advisory

  • Consult with clients to assess their current digital and content footprint against AI search engines (e.g., Google AI Overviews, Perplexity, ChatGPT Search)
  • Design content strategies optimized for AI retrieval, including answer-layer optimization, topic authority, and semantic structuring
  • Build content frameworks and scalable playbooks aligned to business outcomes

Site Architecture, Data Structuring & Agent Readiness

  • Evaluate and redesign site architectures for AI agent crawling and retrieval
  • Define content hierarchies, internal linking, and scalable URL models
  • Implement structured data systems (JSON-LD, Schema.org, entity models)
  • Advise on CMS data modeling, metadata, and knowledge graph strategies
  • Configure sitemaps and indexation for optimal AI accessibility

Analytics, Measurement & Insight Generation

  • Design AI search performance frameworks beyond traditional SEO metrics
  • Define KPIs across AI visibility, citations, and revenue impact
  • Leverage GA4, Google Search Console, and emerging AI analytics tools
  • Translate analytics into executive-level insights and recommendations

Client Engagement, Growth & Solutioning

  • Own and grow client relationships across mid-market and enterprise accounts
  • Act as a strategic partner, identifying expansion opportunities within existing engagements
  • Support presales activities, including:
    • Leading client demos and solution walk-throughs
    • Contributing to proposals, solution design, and scope definition
    • Partnering with sales teams to articulate value and differentiate offerings
  • Help progress and influence deals, providing subject matter expertise that supports closure (non-quota carrying)
  • Develop high-quality client deliverables (audits, roadmaps, frameworks, playbooks)

Why this Role is Different

This role blends deep delivery expertise with client growth impact:

  • You remain a hands-on consultant, delivering high-quality work
  • You play a visible role in shaping and winning business
  • You operate as a trusted advisor who influences both outcomes and opportunities

This role can be performed from anywhere in the U.S.

Required education
Bachelor's Degree
Required technical and professional expertise
  • 10+ years of experience in digital marketing, SEO, content strategy, or consulting
  • AI Search Expertise: Understanding of LLM-based search retrieval and ranking
  • Content Strategy for AI: Designing architectures optimized for AI discoverability
  • Technical SEO & Site Architecture: Strong knowledge of Core Web Vitals, crawl/indexation, and large-scale site structures
  • Structured Data & Entity Models: Hands-on experience with JSON-LD, Schema.org, taxonomies, and knowledge graphs
  • Analytics & Measurement: Building frameworks for AI search performance
  • AI Marketing Tools: Familiarity with enterprise AI content platforms and governance
  • Client Communication: Ability to translate technical concepts to executive audiences
  • Consulting Delivery: Experience leading complex, multi-workstream engagements
  • Client Management & Influence: Strong ability to build relationships, manage stakeholders, and drive outcomes
  • Presales & Solutioning: Experience supporting proposals, delivering demos, and articulating solution value
Preferred technical and professional experience

Preferred Technical and Professional Experience

  • Consulting experience in a management consulting firm, digital agency, or MarTech consultancy
  • Experience supporting sales cycles or solution engineering efforts
  • Familiarity with Agentic AI and Model Context Protocol (MCP)
  • Experience with GA4, GSC, and emerging AI analytics tools
  • Experience with CMS platforms such as Adobe Experience Manager
  • Knowledge of digital PR, authority-building, and earned media strategies
  • Knowledge graph and entity SEO experience (e.g., Wikidata, Knowledge Panels)
  • Change management experience in AI-led transformations

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being

- Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs

- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law

- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals

- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

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