Brand Technical Sales Specialist- Infrastructure

IBM
IBM

Other Engineering, IT, Sales & Business Development

Markham, ON, Canada

Posted on Jun 19, 2026
Introduction

At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference.

Your role and responsibilities

As a Brand Technical Specialist, you will deliver hands-on technical support for infrastructure deployment and optimization. This role involves delivering technical support, which may require collaboration and solution delivery.

Your primary responsibilities will include:

• Technical Support Delivery: Deliver hands-on technical support for infrastructure deployment and optimization, ensuring effective solutions are provided.

• Infrastructure Optimization: Perform optimization activities to ensure infrastructure is running efficiently and effectively, supporting the overall technical strategy.

Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
  • 3–5 years of experience in technical sales, solutions engineering, or pre-sales within enterprise infrastructure, with a strong emphasis on storage and data platforms.
  • Demonstrated success in supporting sales cycles by shaping technical solutions, building adoption strategies, and helping close complex B2B opportunities.
  • Strong understanding of enterprise IT environments, with deep knowledge of storage technologies (block, file, object, backup, and cyber resiliency), and working knowledge of compute, cloud, and hybrid architectures.
  • Ability to position IBM Storage solutions (e.g., FlashSystem, Spectrum Storage, cyber resilience capabilities) in the context of business outcomes such as performance, resilience, data protection, and cost optimization.
  • Experience engaging with both technical and business stakeholders, translating architectural designs into business value.
  • Proven ability to collaborate in matrixed environments across sales, technical specialists, marketing, and partners to deliver integrated infrastructure solutions.
  • Strong technical qualification, opportunity progression, and execution discipline in support of sales pipeline and revenue goals.
  • Excellent communication and presentation skills, with the ability to deliver compelling technical demonstrations and workshops.
  • Willingness to travel as needed to support client engagements.
Preferred technical and professional experience
  • Hands-on experience or strong familiarity with IBM Storage portfolio, along with exposure to IBM Power and IBM Cloud offerings.
  • Background in data management, cyber resilience, disaster recovery, hybrid cloud storage, or modernization initiatives.
  • Understanding of how storage integrates with mission-critical workloads (e.g., databases, SAP, AI/analytics platforms).
  • Experience supporting enterprise buying cycles, including technical validation, architecture reviews, and alignment with procurement and executive stakeholders.
  • Familiarity with ecosystem solutions, including ISVs, hyperscalers, and channel partners, especially in storage or data-centric use cases.
  • Ability to articulate technical value in financial and business terms (e.g., TCO, ROI, risk mitigation).
  • Experience leveraging demand generation and partner-led motions to expand technical reach and influence.
  • Bachelor’s degree in computer science, engineering, business, or a related field.

ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

Must have the ability to work in Canada without sponsorship. For additional information about location requirements, please discuss with the recruiter following submission of your application.

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