Talent Acquisition Manager (TAM)

IBM

IBM

People & HR

Tokyo, Japan · Heredia Province, Heredia, Costa Rica

Posted on Jun 5, 2026
Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your role and responsibilities

As a Talent Acquisition Manager, you will lead recruitment delivery for an assigned client portfolio, ensuring the achievement of hiring goals, service levels, and business objectives. You will oversee recruitment teams across on-site and remote environments, foster strong client partnerships, and leverage data, analytics, and AI-enabled solutions to drive operational excellence, hiring efficiency, and continuous improvement while maintaining a high level of client satisfaction.

  • Own end-to-end recruitment delivery, ensuring achievement of SLAs, KPIs, and financial targets.
  • Lead, coach, and develop a team of 10–25+ recruiters to maximize performance, engagement, and capability.
  • Use AI tools and recruitment analytics to enhance sourcing strategies, pipeline quality, and hiring outcomes.
  • Manage client governance activities, providing data-driven insights and acting as a trusted talent advisor.
  • Drive workforce planning, process optimization, automation, and continuous improvement initiatives across delivery teams.
  • Build strong relationships with client stakeholders and act as a trusted advisor
  • Manage hiring forecasts, capacity planning, and budget alignment
  • Drive consistency across delivery teams (on-site, off-site, delivery center)
  • Identify and implement process improvements using automation and AI solutions
  • Ensure high client satisfaction
Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise

  • Strong hands-on experience leading Talent Acquisition teams in SLA-driven, high-volume, and/or complex hiring environments, with accountability for recruitment delivery and hiring outcomes.

  • Demonstrated success managing and developing teams of recruiters, driving performance, productivity, engagement, and achievement of hiring targets.

  • Strong stakeholder management and consulting skills, with the ability to build trusted relationships and influence mid-to-senior-level business leaders.

  • Proven experience in workforce forecasting, capacity planning, resource management, and budget oversight within recruitment operations.

  • Strong hands-on experience leveraging ATS platforms (e.g., Workday, SuccessFactors), recruiting analytics, and AI-enabled talent acquisition tools, including sourcing platforms, candidate matching solutions, and generative AI applications to improve hiring efficiency and decision-making; fluent English proficiency (B2+/C1 or equivalent).

Preferred technical and professional experience

  • Strong experience implementing and scaling AI, automation, and talent intelligence solutions within recruiting workflows to improve efficiency, quality of hire, and overall recruitment performance.

  • Advanced analytical capabilities, including the use of predictive hiring metrics, pipeline health insights, and data-driven decision-making, with experience leading executive-level business reviews (QBRs/MBRs).

  • Exposure to regional and global recruitment environments, preferably within technology, consulting, or digital talent segments, with a proven track record of improving hiring outcomes through technology-driven initiatives.

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.

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