Reference number
MOT25J-068395-000413

Selection process number
25-MOT-EA-HRS-10389

Location
Ottawa (Ontario), Gatineau (Québec)

Salary
$70,791 to $80,379

Level
TI-04

Who can apply
Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Organization information
For further information on the organization, please visit Transport Canada.

Duties
Stream 1: Regulatory Enforcement Officer The Importation and Audit Inspection Division is responsible for reviewing requests to import vehicles into Canada, and for conducting inspections and audits of small and medium-sized companies (less than 2,500 vehicles per year) involved in the manufacture or importation of vehicles in the Canadian market. The Division also monitors the importation of vehicles purchased at the retail level in the United States. Regulatory Enforcement Officers are front line employees who play an important role in reviewing importation requests, auditing small and mid-size vehicle manufacturers’ certification documentation, and conducting physical inspections of vehicles to determine compliance with regulatory requirements. They also perform technical analysis of compliance test packages, provide guidance and advice to client organizations, and respond to inquiries from the public. This position reports to Place de Ville in downtown, Ottawa, Ontario. The building is easily accessible by public transit and offers nearby parking options. The Lyon Station on Ottawa’s Light Rail Transit (LRT) system connects directly to Place de Ville through underground access. For more information on Transport Canada’s vehicle importation and audit inspection program, please consult the following web pages: https://tc.canada.ca/en/road-transportation/importing-vehicle Stream 2: Defect Complaint Analyst The Defect-related Information for Vehicles and Equipment (D.R.I.V.E.) division has the mandate to document, review and assess complaints relating to alleged safety defects in vehicles, tires and child car seats. When warranted, a defect investigation is initiated to further evaluate potential safety-related issues and risks. Defect investigations can influence safety recall campaigns or safety advisory publications. The defect complaint analysts are front line employees who play an important role in accurately documenting real world events, such as vehicle collisions or fires, potentially resulting from a manufacturing defect. Defect complaints are received via inbound calls, through an online web form, through email and through communications with first responders and vehicle fleets. Each defect complaint is reviewed to determine if it falls within the scope of Transport Canada’s safety mandate and then entered into a database. The defect complaint analysts must have a strong automotive background and excellent consumer relations skills. This position reports to our Motor Vehicle Safety Investigation Laboratory located in Gatineau, Québec. The laboratory is located near a major highway, 8 km from parliament hill and against traffic congestion. It is also near Trans-Canada nature trails and bike paths. For more information on Transport Canada’s motor vehicle safety defect investigations and recalls program, please consult the following web pages: https://tc.canada.ca/en/road-transportation/defects-recalls-vehicles-tires-child-car-seats

Work environment
Join us in the Motor Vehicle Regulation Enforcement at Transport Canada!
Our team helps keep Canadians safe on the road by making sure that new and imported motor vehicles and equipment (tires and child car seats) meet Canada's safety requirements. Transport Canada supports employee well-being and provides a healthy, respectful, and inclusive workplace. We follow a hybrid model, with employees working in the office at least 3 days per week. Some positions may require full-time onsite presence. If you’re motivated, want to make a difference to the safety of Canadians on the road, and are looking for an exciting new opportunity, we invite you to apply!

Intent of the process
This anticipatory process will be used to create a pool of qualified candidates. Initially, the pool may be used to staff positions on a temporary basis. The pool may also be used to staff positions with various tenures including but not limited to term and indeterminate appointments, internal assignments, secondments, deployments, acting appointments, as well as various locations, security requirements, language requirements and conditions of employment.

Important messages
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential. Assessment accommodation Only on-line applications will be accepted. All job applications must be submitted through the Public Service Resourcing System (PSRS).
You will be required to demonstrate the Essential Qualifications (Education and Experience) and Asset qualifications (if applicable) for the initial screening by answering online screening questions. It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. For each experience criteria, please provide the following information: 1- Name of the department or organization where the experience was acquired;
2- Title of the position occupied, group and level and the period(s) (if applicable) in which you performed the functions (M-Y to M-Y);
3- Specific details of tasks or projects demonstrating how the experience was acquired (Situation/Challenge, Tasks, Action and Result). Information on your education and experience provided in the screening questions should be supported by your résumé. Failure to provide the above information in the required format may result in your application being rejected from this process. During the application and assessment process, cheating and plagiarism are considered forms of misconduct and are not permitted. Providing false or fraudulent information or cheating at any stage of the application or assessment will result in immediate elimination from the selection process. PLEASE CLEARLY INDICATE WHICH STREAM(S) YOU ARE APPLYING FOR. COMMUNICATION All information pertaining to the invitation to tests or interviews will be sent by e-mail. Candidates who participate in this selection process must include an electronic e-mail address which accepts e-mails from unknown users (some e-mail systems block this kind of e-mail). THEREFORE, IT IS YOUR RESPONSIBILITY TO VERIFY YOUR E-MAIL AND/OR PSRS ACCOUNT ON A REGULAR BASIS FOR NEW COMMUNICATION REGARDING THIS SELECTION PROCESS. Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

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CONDITIONS OF EMPLOYMENT All streams:
- Security: Requires a reliability clearance
- Willingness and ability to use appropriate protective clothing and equipment during an inspection or an investigation which may restrict movement, vision and motor skills, requiring additional mental and physical effort. Stream 2 only:
- Note: A medical evaluation could be required in the futur.

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OPERATIONAL REQUIREMENTS All streams:
- Possess and retain a valid provincial or territorial motor vehicle driver’s license.
- Willingness and ability to stand, walk and work in confined spaces, under vehicles and lifts, in difficult and awkward positions and under various environmental conditions.
- Ability and willingness to work alone in remote and/or isolated areas, as required.
- Willingness and ability to sit for three hours or more at a time.
- Willingness and ability to drive a vehicle for significant distances and to travel by plane.
- Willingness and ability to use appropriate protective clothing and equipment during an inspection or an investigation which may restrict movement, vision and motor skills, requiring addition mental and physical effort.
- Willingness and ability to accommodate changing priorities, a heavy workload, tight deadlines, dealing with difficult clients, experiencing adversarial behaviour from entities being inspected.
- On rare occasions, willingness and ability to prepare for and appear in court proceedings which may result in high levels of stress.
- Willingness and ability to work overtime occasionally on short notice. Stream 2 only:
- Ability to lift and carry objects whose mass are up to 23 kg (50 lbs).

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EDUCATIONAll streams
ED: A secondary school diploma or employer-approved alternatives (see Note 1). Note 1:
The employer-approved alternatives to a secondary school diploma are:
- A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
- An acceptable combination of education, training and/or experience. Candidates who already meet both of the following criteria must be accepted as meeting the secondary school diploma requirement:
- Candidates who have achieved a satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; and
- Candidates who have been appointed or deployed for an indeterminate period to a position in the TI classification.
The opportunity to be assessed by at least one of the two employer-approved alternatives must be offered to candidates who have not previously met the secondary school diploma requirement. Candidates who were appointed or deployed on an indeterminate basis using an acceptable combination of education, training and/or experience meet the secondary school requirement for the TI classification only and must be reassessed for entry to other classifications on the basis of this alternative.

EXPERIENCEAll streams:
EX1: Experience in gathering and conducting analysis of technical information.

Stream 1 only:
EX2: Experience in developing written materials in at least TWO of the following categories:
- Business correspondence such as emails, making or responding to inquiries, briefing, meeting notes, etc.
- Documenting public complaints.
- Documenting technical problems or repairs.
- Detailed technical reports or academic reports.
- Directives, guidelines or procedures.Stream 2 only:
EX3: Experience in developing written materials in at least TWO of the following categories:
- Business correspondence such as emails, making or responding to inquiries, briefing, meeting notes, etc.
- Documenting public complaints.
- Detailed technical reports or academic reports.
- Directives, guidelines or procedures.EX4: Recent experience (see note 1) in one of the following area of the automotive industry or other consumer products:
- documenting technical problems and repairs.
or
- writing detailed technical reports.
NOTE 1: "Recent" experience means experience acquired within the past five years.EX5: Recent (see note 1) experience conducting investigations into potential defects involving motor vehicles or other consumer products.
Note 1: “Recent” experience means experience acquired within the past two years. EX6: Experience dealing with representatives of vehicle, tire, child restraint or other consumer product manufacturing industries.EX7: Experience in handling consumer or public complaints.

KNOWLEDGEAll streams:
K1: Knowledge of vehicle design, manufacturing, and engineering principles. Stream 2 only
K2: Knowledge of advanced automotive technologies.

COMPETENCIES All streams:
CC1: Demonstrating integrity and respect.
CC2: Thinking things through.
CC3: Working effectively with others.
CC4: Showing initiative and being action-oriented.

ABILITIESAll streams:
A1: Ability to gather, analyze and record technical information and provide recommendations.
A2: Ability to respond to questions and inquiries as they related to motor vehicles.
A3: Ability to plan, prioritize and organize work.
A4: Ability to communicate effectively orally.
A5: Ability to communicate effectively in writing, including in technical documents and business correspondence.

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Applied / assessed at a later date

Various language requirements - Language Requirement:
Stream 1: English Essential
Stream 2: English Essential, Bilingual Imperative BBB/BBB and CCC/CCC

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ASSET QUALIFICATIONS -
EDUCATION All streams:
AED1: A diploma or degree from a recognized post-secondary institution in mechanical or electrical engineering or in a specialization relevant to the position.Stream 2 only:
AED2: Licensed as an automotive technician in a Canadian Province or Territory.

EXPERIENCEAll streams:
AEX1: Experience in an automotive-related environment involving both technical and applied work with motor vehicles and motor vehicle systems such as engineering, manufacturing, diagnostics, repairs or testing. Stream 1 only:
AEX2: Experience verifying compliance through audits, inspections or reviews against applicable legislative and regulatory requirements.
AEX3: Experience dealing with representatives of vehicle, tire, child restraint or other consumer product manufacturing industries.Stream 2 only:
AEX4: Experience working in a regulatory oversight program.
AEX5: Experience working in collaboration with the police or other law enforcement agencies.
AEX6: Experience in driving a vehicle equipped with a manual transmission.
AEX7: Experience operating vehicles other than passenger vehicles (e.g., commercial vehicles, motorcycles, heavy trucks, buses, etc.

KNOWLEDGEAll streams:
AK1: Knowledge of the Motor Vehicle safety Act and related regulations. Stream 1 only:
AK2: Knowledge of automotive technologies

ABILITIESAll streams:
AA1: Ability to analyze and interpret the results of vehicle inspections and testing.

PERSONAL SUITABILITY Stream 2 only
APS1: Enthusiasm and interest in automotive technology.

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Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Learn more about preference to veterans.

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