National Command Centre Operations Officer (Anticipatory)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

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The Veterans in the Public Service Unit (VPSU) was created by Veterans Affairs Canada to help Veterans understand and succeed in the application process for public service jobs. If you have any questions or require assistance, please contact the VPSU by sending a message through My VAC Account or by calling the Department at 1-866-522-2122. You can find additional information at https://www.veterans.gc.ca/eng/education-and-jobs/finding-a-job/federal-government-jobs/before-you-start.

Fisheries and Oceans Canada and the Canadian Coast Guard are stronger and most effective when we reflect the diversity of the Canadian population we serve. In support of achieving a diversified workforce, first consideration may be given to candidates self-declaring as belonging to one of the following employment equity groups: Indigenous Peoples, Racialized People, Persons with Disabilities, and Women. As part of your application to this selection process, we invite you to self-declare which employment equity group(s) you belong to. To learn more, visit our website on Self-declaring for Government of Canada jobs.

Duties

The National Command Centre (NCC), located in Ottawa, Ontario serves as the 24/7/365 strategic communications point for situational awareness of Coast Guard maritime operations. NCC Operations Officers monitor, observe, collect, analyze and report on maritime events to ensure the strategic headquarters is kept informed of: the current status of fleet assets; program delivery; and developing or ongoing incidents. Additionally, officers provide support during major incidents through alerting, coordination and information management.

Work environment

Located at 200 Kent Street in downtown Ottawa, the National Command Centre is ideally situated for active transportation, carpooling, or public transportation. The work is carried out in a secure operations environment with multiple operational tools and networks. The work requires rotational shiftwork including days, nights and weekends and will require sitting for prolonged periods, up to twelve hours, several times a week.

The Canadian Coast Guard is a special operating agency within Fisheries and Oceans Canada. We work to ensure the safety of mariners in Canadian waters and protect Canada’s marine environment.

We support Canada’s economic growth through the safe and efficient movement of maritime trade. We help to ensure our country’s sovereignty and security through our presence in Canadian waters.

Intent of the process

The intent of this selection process is to appoint candidates who are successful in the pool to fill vacancies in the National Command Center of the Canadian Coast Guard in the National Capital Region as they arise.

❗ IMPORTANT: Telework is not available for this position ❗

This selection process may be used to staff similar positions within Fisheries and Oceans Canada and the Canadian Coast Guard in the National Capital Region.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
ED1 : A secondary school diploma or employer-approved alternatives (see Note 1).

Note 1: The employer-approved alternatives to a secondary school diploma are:
- A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
- An acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE:
E1: Experience as seagoing personnel in a Government or civilian fleet OR Experience working in a marine environment in a professional shore based operational capacity OR Experience as a watch officer in an Operations Centre dealing with routine operations and crisis management.
E2: Experience building and maintaining cooperative working relationships with stakeholders.
E3: Experience gathering and synthesizing information from a variety of sources, conducting analyses, drawing conclusions, and contributing to the development or preparation of documents or intelligence reports.
E4: Experience in presenting written and verbal reports or briefing materials.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS

EDUCATION:
AED1 : A degree or diploma from a recognized post-secondary institution with an acceptable specialization or training in a field related to the position.

Degree equivalency

AOC1 : Transport Canada Marine Certificate of Competency.
AOC2 : Department of National Defence maritime certification or Naval background.
AOC3 : Marine Communication & Traffic Services (MCTS) Officer certification.
AOC4 : Search & Rescue Coordinator certificate.
AOC5 : Incident Command System (ICS) Canada Certifications or similar emergency planning certifications.

EXPERIENCE:

AE1 : Experience interacting with multiple Canadian Coast Guard programs.
AE2 : Experience in a seagoing or shore based work environment in Canadian Coast Guard operations.
AE3 : Experience in using navigation, mapping, geographic information systems (GIS) or other geospatial software.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual - Imperative (BBB/BBB)
English Essential

Information on language requirements

ABILITIES:
AB1: Ability to analyze information and make recommendations to management.
AB2: Ability to work under pressure and set priorities in a changing environment.
AB3 : Ability to communicate effectively orally.
AB4: Ability to communicate effectively in writing.
AB5 : Ability to collaborate effectively with partners and/or clients.
AB6 : Ability to utilize Microsoft Office Suite tools to develop documents and presentations.

COMPETENCIES:
PS1: Initiative
PS2: Judgement
PS3: Discretion
PS4: Effective Interpersonal Relationships
PS5: Flexibility

The following may be applied / assessed at a later date (may be needed for the job)

ORGANIZATIONAL NEED:
Fisheries and Oceans Canada and the Canadian Coast Guard are committed to establishing and maintaining a workforce representative of the population it serves. In order to achieve this representative workforce, preference may be given to candidates who, at the time of application, indicate that they are belonging to one of the following Employment Equity groups (self-declaration): Indigenous peoples, Women, Racialized People and Persons with Disabilities.

OPERATIONAL REQUIREMENTS
- Willingness and ability to work overtime on a regular basis and on short notice.
- Willingness and availability to travel.

Conditions of employment

Secret security clearance

Top Secret security clearance

- Must be willing and able to work rotational shiftwork including days, nights and weekends.
- Must be willing and able to wear and maintain a Canadian Coast Guard uniform in accordance with Canadian Coast Guard uniform manual.
- Must possess Canadian Citizenship prior to appointment as per the security regulations of the National Command Centre.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

All of the information collected during the selection process, including behaviour and communication, from the time of application until the end of the process, may be used to evaluate candidates. Please note that the ability to communicate effectively in writing will be assessed throughout the screening and written exam phases.

Shortlisting may be applied as part of this selection process, which may include consideration of depth and breadth of experience, top-down ranking or Second Language Evaluations (SLE) to determine the number of candidates who will proceed to the next stage.

We may also request the following information in any order, at any phase of the process:
- Security clearance information, if applicable;
- Proof of education and/or certifications, including Canadian equivalency;
- Second Language Evaluation (SLE) results, if applicable.

Our intention is to communicate with candidates through email. Candidates participating in this selection process must include in their application a valid email address and make sure that this address is functional at all times and that their system accepts messages from unknown users (some email systems block the receipt of these types of email).

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information

Apply online