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City of Toronto
Customer Service
CAD 94,905-128,386 / year
Job ID: 60783
Job Category: Information & Technology
Division & Section: Children's Services, ChildSvcs Strategic, Business & Fin Svcs
Work Location: Metro Hall, 55 John Street, Toronto (Hybrid)
Job Type & Duration: Full-time, Temporary (12 month) vacancy
Salary Range: $94,905.00 - $128,386.00
Hiring Zone: $106,063 to $114,994
Shift Information: Monday to Friday, 35 hours per week
Affiliation: Non-Union
Number of Positions Open: 1
Posting Period: 29-May-2026 to 12-Jun-2026
This is an opportunity to advance your career and join one of the most innovative teams in the City of Toronto, the Digital Transformation team in Toronto Children's Services. We provide strategic leadership in digital client services and process modernization for the Children's Services Division. We help to leverage AI and Cloud technologies, modern Agile and DevOps approach, and partner with business leaders on major transformational initiatives. We offer much more than just a salary. We are recognized as one of Canada’s best diversity employers, and offer a comprehensive benefits package, ongoing learning and professional growth, and most importantly the opportunity to apply your talents and skills to make a positive impact in the lives of individuals and families in Toronto.
Our team transforms services and builds solutions that help families, parents, children, and the educators and organizations that provide them with early childhood learning and care. Check out some of the awesome work we've been doing for Toronto at: https://www.linkedin.com/showcase/digital-transformation-tcs
About the Role:
The City of Toronto is currently looking for a Business Programs and Solutions Specialist (Full Stack Software Specialist) to join its award-winning solution development team with Toronto Children's Services (TCS). In this dynamic role you will be a key member of a tight-knit, cross-functional team of technology professionals who work together to achieve digital transformations for the City and its residents.
This engaging role offers not only a chance to make a difference but also provides the opportunity to enjoy a wide array of City of Toronto Employee Benefits, subject to eligibility. Working arrangements will include a blend of in-person collaboration and working from home.
We take learning and development seriously. As a member of our team, you will have access to training opportunities and be able to utilize the latest tools and techniques while working alongside highly talented and experienced professionals. You will be coached and provided with opportunities to further develop your leadership and technical abilities.
This is a rare opportunity to join one of the most innovative and collaborative teams in the City of Toronto. Don't miss it. Apply today!
What will you do?
You will be responsible for the end-to-end design, development, and implementation of business IT solutions using modern full stack technologies, including web, cloud-aligned, GenAI, and API-driven architectures. You will contribute to building scalable and maintainable systems leveraging technologies such as Java, Spring Boot, JavaScript/TypeScript frameworks, REST APIs, and modern DevOps practices.
Working closely with Product Owners, technical leads, and cross-functional teams, you will lead the design and development of solutions that meet evolving business needs. You will actively participate in Agile delivery processes, including backlog refinement, sprint planning, daily stand-ups, reviews, and retrospectives, while contributing to user stories, acceptance criteria, and testing strategies.
You will apply AI-assisted development tools (e.g., GitHub Copilot) to enhance productivity and code quality, while ensuring that all outputs meet standards for accuracy, security, maintainability, and responsible use of technology. You will help the team adopt effective practices for leveraging AI in software development in a controlled and value-driven manner.
You will contribute to the design and implementation of CI/CD pipelines, automated testing, and deployment processes, supporting efficient and reliable delivery of software across environments. You will promote best practices in code quality, peer reviews, and continuous integration within the team.
You will play a key role in modernizing existing systems by improving architecture, refactoring legacy components, and enabling more modular, API-driven, and cloud-aligned solutions. This includes working with enterprise platforms and environments (e.g., WebSphere, Tomcat) and supporting the evolution of applications toward more scalable and sustainable architectures.
You will provide technical leadership in software engineering and solution design, ensuring that systems are secure, performant, accessible, and aligned with enterprise standards and policies. You will collaborate with corporate partners to align with enterprise architecture, cybersecurity practices, and governance requirements.
You will work closely with business stakeholders to understand needs, propose solutions, and continuously improve digital services for clients, staff, and service providers. You will contribute to ideation, prototyping, and the adoption of innovative technologies to enhance service delivery.
You will also contribute to broader team and organizational activities, including mentoring team members, participating in hiring processes, working with vendors, and supporting project and release planning activities.
Key Qualifications:
Note To Current City of Toronto Employees
City of Toronto employees are eligible to apply for the posted job opportunity, but cannot hold two different jobs. To be considered for this job posting, you must indicate that you are a "Current City of Toronto employee" on the on-line application form, and provide your "Employee Number".
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.