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Description

Do you ever struggle to explain your work? How's this: "Do you shop at Amazon?” Every day, tens of millions of customers visit Amazon to discover, research, and buy products. Millions of interactions are processed each hour, as customers navigate and explore our vast selection of products, features, and services around the world. Amazon Stores Buying Experience’s (BuyX) vision is to provide the world’s best product and offer evaluation experience for shoppers world-wide. Our Detail Page is the product showroom in the “everything store”, our reach and impact uniquely positions us to innovate on behalf of our customers. We set the vision, processes and mechanisms for the showroom, enabling hundreds of partners to tailor shopper experience across geographies, intents, missions, products and businesses; while ensuring a cohesive, lovable shopping experience.

The Buying Experiences team is looking for a highly motivated, customer obsessed, and entrepreneurial product leader to evolve the shopping experience on Amazon. This Buying Experience Product Manager will lead initiatives to simplify and innovate on product discovery and evaluation. This role will innovate on current and next-generation product pages that are dynamically tailored and integrated with multiple other Amazon systems. This role will cover both existing and new marketplaces and provide cross-functional leadership for product and business strategy.


Key job responsibilities
As a Senior Product Manager Technical, you’ll:

• Propose and implement new projects or recommend system improvements.
• Create, prioritize, communicate, manage, and execute roadmaps, project plans, and commitments
• Have the obsession to drive a better customer experience through everything that we do here at Amazon
• Bring innovative ideas to the table, in order to find better ways of accomplishing our customer objectives
• Recommend business and product strategy
• Report progress and influence decisions with executive leadership
• Work closely with Sr. engineers and Team Leaders to architect and develop the best technical design and approach
• Foster culture of continuous innovations through mentoring, feedback, and metrics
• Interface with a diverse customer base to understand requirements, priorities, and processes
•Set clear, measurable quality goals for an organization in a data-driven way
• Personal traits not unique to this position, but necessary for Amazon leaders: (a) Exhibits excellent judgment, are right a lot (b) Able to dive deep and never out-of-touch with the details of the business (c) Strong results orientated and customer-centric approach. (d) Thinks big and have a bias for Action (e) Deal well with ambiguity


A day in the life
This role will work with geographically diverse engineering teams to drive the overall vision and roadmap for a multi-program shopping experience. This person will partner strongly with UX Design teams, engineering and partner teams across the Amazon Stores org to deliver owned projects and influence partner teams towards the desired customer experience cross program shopping. The primary customers are Amazon shopper customers and driving innovation to the buying experience.

About the team
This role sits within the broader Core Shopping organization, which owns the technology stack for the Amazon store worldwide from the front-end customer experience to back-end service technology and website hosting.