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People & HR, Operations · Full-time
Melbourne, VIC, Australia
We’re seeking for an experienced Process Assistant to join the team at our Fulfillment Center in Dandenong working on day shift (7am - 5pm).
The Process Assistant will support the Area Manager, and will hold responsibilities specific to your process path.
You'll be the go-to person for team members during your shift, guiding them to follow established processes and ensuring smooth day-to-day operations. This is a hands-on role that will give you practical experience with the tools and systems.
Key job responsibilities
- Support and work in Inbound and other departments as required
- Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties
- Providing coverage for Area Managers
- Providing policy follow-up, attendance tracking (duties do not extend to discipline)
- Tracking and reporting of abor hours
- Assisting the floor as an associate resource, training associates and verifying SOP compliance
- Ensuring successful area performance, through tracking, reporting and feedback of associate performance
- Participating in Operational Excellence initiatives in some capacity
- Fully understanding workflow and daily production goals
- Assisting in keeping work area clean and organised,
- Identifying and addressing safety hazards within the work area
- Coaching associates to work safely at all times
- Referring all job injuries immediately to area manager