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Description

Customers rely on Amazon for convenient access to millions of products delivered right to their doorstep. The Amazon Business team is re-imagining that experience to fit the specific needs of the UK's Education sector - the institutions that shape the next generation. From large multi-academy trusts and local-authority maintained schools to independent schools, further education colleges, and specialist providers, these customers exist to educate and develop young people, and we exist to help them do more of it.

Amazon Business helps schools and education providers reshape their procurement with cost and time savings, greater productivity, and insightful purchasing analytics. Customers benefit from a curated site experience, Business Prime, business-only pricing and selection, multi-user accounts, approvals workflows, purchasing system integrations, payment solutions, dedicated customer support, and more. For institutions operating on tight budgets with growing pupil numbers and rising costs, every pound saved on procurement can go directly to classroom resources and student outcomes.

As an Account Manager in the UK Education team, you will own a focused portfolio of education customers and help them get more from Amazon Business - saving time, reducing cost, and freeing up resources for the outcomes they exist to deliver. We are looking for someone who is genuinely curious about how schools and education providers operate, comfortable working independently against quotas, and motivated by the impact our work has on students and educators.

A successful Account Manager will be a confident self-starter with strong analytical and problem-solving skills, comfortable working independently, and genuinely curious about how the UK education sector operates. The best candidates will be motivated by impact as much as commercial outcomes - and will see no tension between the two.

ROLES AND RESPONSIBILITIES

• Propose new services or features to our customers to build joint business plans with Amazon.
• Optimize your customers’ portfolio, their spending growth and operational efficiency with Amazon Business.
• Demonstrate natural curiosity to learn a variety of internal business tools, programs and processes to identify the right business opportunities while delivering excellent customer experience.
• Conduct deep-dives to identify new growth opportunities for our customers and automate processes for better purchasing partner experience.
• Partner with EU Sales team and Product Management teams to provide customer perspective as well as customer-driven product improvement ideas.
• Take ownership of impactful business driven projects by engaging with internal business stakeholders to dictate the direction of various programs.

BENEFITS

• We foster a respectful, flexible and inclusive environment for every teammate, with equal opportunities for professional growth.
• We provide access to a global learning library (self-learning, virtual webinars, LinkedIn Learning) and a dedicated mentorship program to continuously learn and develop new skills.
• We give the opportunity to work in a fast-growing team with unique opportunities to develop your skills in additional areas of interest: territory management, automation and development of new processes, project management, data analysis.
• Through our Fun Officer, we hold periodic sporting and social events that all employees can get involved in.
• We work Monday to Friday and we offer flexible working hours which allow people to come earlier or finish later, helping to improve work-life balance.
• We work in a modern and friendly workspace with games floor, stand-up desks, chill-out areas, massage room, brainstorming corners.
• We encourage healthy living with free fruits and juices available in our kitchens.

Base pay for this position starts from EUR 1941 gross per month. The salary depends on the skills and requirements. There will be further pay components such as a sign-on payments and the eligibility to participate in a restricted stock unit award operated independently by Amazon.com , Inc. in the US. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development.


About the team
Based in Bratislava, our Amazon Business team mission is to lead our customers (clients purchasing across all Amazon Business EU marketplaces) to mutual success by guiding them, building trust and passionately challenging ourselves as well as the status quo. The successful candidate will join a young and dynamic department covering 5 EU markets in a multi-cultural environment.
Our leadership team is committed to creating a positive team culture, with focus on individual strengths and team development. We do this through 1 on 1 discussions, individual career growth planning, role scope assessments and providing opportunity for stretch assignments and projects.