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Description

Are you passionate about enabling one of the world's most critical database services at scale? The DynamoDB Capacity and Customer Entitlement team is seeking a Software Development Manager to lead our mission-critical capacity management initiatives. You'll guide a high-performing engineering team in solving complex problems that directly impact millions of customers worldwide, balancing business requirements with innovative software solutions while working across DynamoDB, external stakeholder teams and customers.

This role offers the unique opportunity to influence organizational strategy and drive operational excellence through data-driven capacity management. You'll be at the forefront of ensuring DynamoDB maintains its legendary reliability and performance while optimizing infrastructure costs and enabling sustainable growth for one of Amazon's most foundational services.

Key job responsibilities
- Lead and mentor a team of engineers to streamline DynamoDB fleet planning, capacity scaling operations, and capacity optimization initiatives that support millions of customer workloads
- Drive strategic decision-making by partnering with DynamoDB leadership, Finance, and hardware providing teams to deliver actionable insights and data required for key trade-off decisions
- Balance complex technical and business requirements while collaborating with internal stakeholders across multiple organizations to deliver scalable software solutions
- Establish team vision, roadmaps, and architectural decisions that align with long-term organizational goals and customer needs
- Create mechanisms for continuous improvement in capacity management processes, operational efficiency, and team performance while maintaining high engineering standards

A day in the life
Your day begins by reviewing capacity utilization metrics and fleet health across DynamoDB's global infrastructure. You'll lead team standups to coordinate ongoing optimization projects, then dive into strategic planning sessions with Finance and EC2 partners to negotiate capacity requirements for upcoming cycles. Throughout the day, you'll mentor team members on complex technical challenges, identify new fleet optimization opportunities, and ensure your team's development processes are driving both innovation and operational excellence.

About the team
The Capacity and Customer Entitlement team is the backbone of DynamoDB's operational excellence, ensuring reliable and scalable performance for customers worldwide. We manage capacity planning, fleet optimization, and customer entitlement across DynamoDB's major infrastructure, enabling continued growth while driving cost efficiency through data-driven insights and proactive scaling strategies.

Our team empowers business leaders with actionable intelligence for informed capacity investment decisions and engineering priorities. We maintain service availability and performance at unprecedented scale while maximizing infrastructure efficiency. Join us in building the foundational systems that support some of the world's most critical workloads, where your leadership will directly influence both organizational success and customer experience.