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Description

Do you want to lead a strategic role that shapes how we work with Selling Partners to ensure the best possible Seller Experience on Amazon? Do you have the ability to see the big picture of Amazon's business, going into details with data and exercising business acumen? This is a leadership opportunity to drive product and programs, requiring a strong level of judgment with a high level of executive visibility.

Amazon's US 3P Business represents an incredible opportunity to address a vast market segment and customer base and is an area of high interest for Amazon. We are focused on building solutions that enable our Sellers to grow and deliver unique products and services to customers. Our US 3P Business has an incredible opportunity and thus we can reinvent everything from the Seller experience to the Customer experience. As we continue to scale, we need to move faster — building smarter operational foundations that allow us to grow without linearly scaling the effort required to support that growth.

We are looking for a Sr. Product Manager, Ops Scale to define and own the roadmap for scaling operations through AI-driven tooling, self-service solutions, and standardized pilot frameworks. As the business expands, this role will be directly responsible for identifying, building, and deploying tools that drive measurable labor savings and reduce overall operational burden. You will establish a standardized end-to-end pilot intake process — including reporting criteria and success metrics — to ensure new initiatives are evaluated consistently and scaled with confidence.

You will work with cross-functional tech teams, operations stakeholders, and business partners to translate operational pain points into scalable product solutions. The role involves significant use of data and stakeholder feedback to measure the impact of automation strategies and is expected to make frequent senior-level presentations to drive decisions at both ongoing and strategic levels.

Key Product Management job functions are:
-Design and implement a standardized end-to-end pilot intake process in partnership with cross-functional stakeholders, establishing shared reporting criteria, evaluation frameworks, and success metrics that validate repeatable, reportable outcomes without requiring incremental labor investment to scale
-Identify, build, and deploy AI-powered tools that reduce manual operational effort and enable teams to self-serve, minimizing reliance on scaled labor as volume increases
-Own and maintain the automation and tooling roadmap focused on labor savings, operational efficiency, and scalable self-service solutions aligned to business growth targets
-Quantify and track labor savings and efficiency gains through rigorous data analysis, establishing clear baselines, KPIs, and reporting cadences for all initiatives
-Address barriers through structured problem solving, stakeholder alignment, and coordination with internal engineering and operations partners
-Partner with other product and program managers to identify reusable patterns, influence platform development, and share best practices for automation and scale

Key job responsibilities
- 5+ years of end-to-end product delivery experience
- Bachelor's degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience as a product manager or owner
- Experience owning technology products
- Experience in areas such as market research, statistics, finance or qualitative/quantitative research