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Description

As Sr. Marketing Ops Manager on the CMHK Marketing Strategy & Ops team, you will design the management systems, planning governance, and data-driven frameworks that power AWS's CMHK marketing engine across China and Hong Kong.

Build the operational backbone for CMHK marketing organization: from market/competitive intelligence to planning SOPs to execution monitoring
Translate market insights into planning inputs, establish tiered review governance, and diagnose business problems with data before they escalate
Work at the intersection of strategy and execution — you won't just build dashboards, you'll drive the decisions they inform
Leverage systems thinking to optimize cross-team collaboration

Key job responsibilities
- Own the end-to-end marketing operations strategy for CMHK marketing organization: from insight gathering, to planning governance design, to execution monitoring and continuous improvement

- Translate market insights into actionable inputs that guide marketing planning priorities and resource allocation decisions

- Design and implement a tiered marketing planning review SOP — define review criteria, approval gates by planning level to ensure quality and consistency

- Architect the organization's management infrastructure: operational cadence (XXR), tracking systems, centralized dashboards, and governance models for planning & execution

- Drive cross-team workflow optimization across marketing sub-teams — map workflows, identify friction points, and implement standardized collaboration frameworks

- Leverage data analytics to diagnose business performance issues, identify root causes, lead cross-functional teams to develop solutions, and monitor execution against defined success metrics

- Establish early warning mechanisms and continuous improvement loops — run retrospectives, conduct periodic organizational health checks, and feed learnings back into planning and management systems

- Support regular strategic planning with data-driven insights