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Description

Amazon's World-Wide Fulfillment By Amazon (WW FBA) organization is looking for an innovative, results-oriented, and strategic Senior Finance Manager to serve as the finance leader for the Defect Prevention and Reconciliation (DP&R) organization. This role sits within the WW FBA Product & Tech Finance team and will partner directly with DP&R's product, engineering, and program leadership to drive financial strategy across one of FBA's most critical cost and seller-experience functions.

The ideal candidate will shine in ambiguous situations, navigating between the details and big picture, playing a primary role as owner of some of our organization's most visible mechanisms and artifacts (e.g., weekly business reviews, quarterly business reviews, annual operating plans, 3-year vision plans). They will partner with DP&R Product, Tech, and Operations leadership to develop and drive operational processes (Business Reviews, Finance and Operations, Goal Management), people-driven programs, and technical programs (ability to understand complex technology-driven initiatives and programs). They are able to influence successfully at all levels, think strategically, are a talented Finance Manager, strong organizer, take initiative, and operate effectively across many teams. This candidate sees around corners, is biased for action in ensuring the team is set up for success in achieving our goals.

Key job responsibilities
Serve as the strategic finance partner to DP&R's product and tech leadership, providing financial insights that shape product roadmaps, policy decisions, and investment priorities

Oversee financial reporting for the DP&R business area. Understand input drivers and validate data integrity to influence strategic decision-making and long-range planning. Leverage data to surface disruptive ideas and deliver actionable guidance to business leaders globally

Own the end-to-end financial planning (OP1/OP2), forecasting, and month-end close processes for DP&R's cost portfolio including Inventory Defect Costs (IDC), seller reimbursements, defect fees, and value recovery

Develop and maintain financial models that quantify the P&L impact of defect prevention initiatives, reimbursement policy changes, and reconciliation system improvements across all global marketplaces

Prioritize Controllership by identifying, resolving, or providing guidance on complex data integrity issues. Strengthen controls to mitigate financial risk and reinforce frugality across a multi-billion dollar cost base

Educate business partners on financial and non-financial trade-offs. Exercise sound judgment in ambiguous environments where data may be scarce or difficult to procure

Lead the financial evaluation of new product launches and policy changes, including Total Supply Chain Cost analysis that considers both Amazon and Seller economics

Communicate data clearly, concisely, and unambiguously—both written and verbal. Adapt style across audiences to articulate complex finance issues with precision. Your communications drive critical business decisions

Build and deliver WBR/MBR/QBR financial narratives for senior leadership (VP+), translating complex defect and reimbursement data into actionable insights

Influence cross-functional partners (Operations Finance, Accounting, FBA business teams) to drive alignment on financial treatment, reserves, and cost allocation

About the team
The WW FBA Product & Tech Finance team is a specialized Finance team embedded within the SPS Finance (WW Stores Finance) organization. We provide critical financial support for key technology and product initiatives across FBA, focusing on streamlining the SPS Cost-to-Serve Monthly Business Review (MBR) process and developing data-driven insights that connect FBA operational inputs to financial outcomes. We serve as the financial bridge between technical teams and business stakeholders, translating complex technical investments into clear financial narratives that drive strategic decision-making. In close partnership with Product and Tech teams, we ensure financial accountability, optimize resource allocation, and identify operational efficiency opportunities.

Our vision is to be the trusted financial partners that enable data-driven decision-making across FBA organizations. We strive to develop innovative financial models and insights that illuminate the relationship between operational metrics and financial performance, empowering leadership with actionable financial intelligence that drives profitable growth and operational excellence. We aim to simplify complex financial processes, improve visibility into cost structures, and help scale the FBA business efficiently. Through our work, we establish best practices for technology finance that scale across Amazon. We also develop finance talent with deep technical expertise and business acumen.

The Defect Prevention and Reconciliation (DP&R) organization builds innovative technical products that recognize, reconcile, and prevent exceptions within Amazon's fulfillment supply chain. We are building a future where we capture, analyze, and explain every inventory defect across all stages of the supply chain (inbound, distribution, storage, fulfillment, returns).

Our vision is to build an intuitive, accurate, and automated inventory management experience for Sellers when their inventory encounters defects during the fulfillment process. We own and regularly review policies that are well-understood by Sellers. We build products that capture high-confidence signals from our fulfillment network in real time, then surface and coach every Seller and Amazon supply chain defect within 24 hours. We create processes that Sellers trust, making them whole when Amazon is at fault. We drive accountability with our Sellers and partner teams, reducing upstream defects, driving cost out of the overall Supply Chain, and empowering Sellers to grow and improve their business. Finally, we build a closed-loop Defect Recovery system to both maximize recovery after an Amazon defect and to move both reimbursed and stagnant inventory out of our fulfillment network quickly.