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Business Analyst, WFS Process Excellence & Transformation
Amazon
IT
Arlington, VA, USA
Posted on May 13, 2026
Description
The Business Analyst supports field operations by maintaining existing reporting infrastructure and creating ad hoc analyses that drive data-informed decisions. This role serves as the primary reporting resource for field leadership, translating operational questions into actionable insights through timely, accurate deliverables.
Key job responsibilities
• Maintain and update recurring operational reports, ensuring data accuracy and timely delivery to field stakeholders
• Design and build ad hoc reports in response to field leadership requests, delivering insights within agreed timelines
• Identify data discrepancies, troubleshoot root causes, and implement corrections
• Partner with field leaders to clarify reporting requirements and translate business questions into analytical frameworks
• Document reporting methodologies, data sources, and refresh schedules for team continuity
• Automate manual reporting processes where possible to improve efficiency and reduce error rates
• Present findings in clear, concise formats tailored to the audience