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Description

At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we're constantly looking to take to a new level is how we fulfill and deliver orders. The goal of Amazon is to build a world class last mile operation. Amazon aims to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best-in-class service levels by pioneering new products and services.

Amazon is seeking a Senior Product Manager to lead fleet utilization and 3P rental optimization initiatives for our Last Mile delivery network. You will own and drive fleet utilization improvements through structured programs and mechanisms, ensuring Amazon maximizes the value of every vehicle in the network. This means identifying waste in the system, improving upstream and downstream planning and execution, and building accountability mechanisms that drive sustained, measurable results. A critical objective of this role is reducing reliance on 3P paid rentals, which carry a higher cost-per-route than branded vehicles, by ensuring DSPs are fully leveraging their branded vehicle allocations to run routes. The role requires increasing engagement across stakeholders and delivery partners to close utilization gaps and establishing standard operating procedures and compliance tracking across the network.

Because of the impact, this is a highly visible role with senior leaders and decision makers in Amazon operations. The role will regularly lead business and planning reviews with senior operations leaders. It is also a highly innovative space requiring the incumbent to use a quantitative and analytical approach balanced by business judgment to determine the fleet utilization strategy. The role requires the leader to span strategic and tactical issues with ease, and obsess on DSP experience.

Key job responsibilities
• Own branded fleet capacity planning. Have a long term vision and build an aligned allocation strategy.
• Employ technology and algorithms to build a scalable, logical yet simplified fleet allocation process. Partner with operations, research science and BIE teams to design and build solution and measure results in execution.
• Lead reviews with operations senior leadership on fleet planning.
• Monitor and report on the progress in fleet capacity build and utilization.
• Build a strong partnership with all operations functions to track vehicle deployment, measure, control and respond to any variation.
• Be obsessed with DSP experience by building realistic fleet capacity plans and tracking compliance.