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Description

Amazon’s Operations Planning Team (OPT) within the Global Engineering, Maintenance & Sustainability (GEMS) organization is seeking a detail-oriented, analytical, innovative, hands-on, and customer-obsessed Senior Program Manager (Sr. PM) with a strong background in communications, capable of providing program management support in a fast paced and highly ambiguous environment.

The Sr. PM will lead resource planning strategy, operational planning processes, and tool development for our global engineering organization. This role serves as the owner of the OP processes with focus on NA teams and drives resource planning accuracy across NA teams supporting Amazon's worldwide infrastructure expansion.

In this role, you will partner with Project Management Office (PMO), Finance, Global Engineering Insights & Software Tools (GEIST), and business leadership to ensure GEMS can deliver on our commitments.


Key job responsibilities
• OP1/OP2 Planning Collaboration: Collaborate with the OP Lead on operational planning processes and build planning standard work with consolidated templates
• Partner with PMO, Finance, and functional teams to ensure data integrity, provide monthly (often weekly) updates to leadership on planning activities, establish validation checkpoints, and align resource planning with business objectives
• Process Standardization & Continuous Improvement: Establish escalation paths; drive continuous improvement initiatives; and reduce reliance on manual workarounds and shadow planning tools

A day in the life
As a Senior Program Manager in Amazon's Operations Planning Team, your day revolves around orchestrating multiple high-impact initiatives across Ops GEMS. Your day typically begins with reviewing key metrics and preparing for strategic planning meetings, where you'll lead discussions on resource allocation and operational priorities. Throughout the day, you'll navigate between analyzing data in Excel and BI tools to identify optimization opportunities, collaborating with Finance on resource planning, and engaging with senior stakeholders to drive alignment on critical projects. You'll spend time coordinating with the PMO and GEIST teams to streamline processes, while maintaining real-time tracking of various program milestones. The role requires agile prioritization as you respond to leadership requests, facilitate cross-functional working sessions, and ensure strategic planning cycles stay on track. Your ability to synthesize complex information, influence diverse stakeholders, and drive operational excellence makes every day both challenging and impactful in shaping Amazon's operations.

Amazon Benefits:
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team
The Operations Planning Team (OPT) is a team, designed to enhance synergy and operational efficiency across the diverse Ops GEMS organization. The team will drive operational excellence and strategic alignment, through planning, business operations, cross-functional collaboration.