Find your next role

Description

As part of the Agentic WorkSpaces organization, we empower millions of professional users—spanning enterprises, research institutions, and government agencies—through AWS WorkSpaces, a cloud-based desktop and application management platform. Our mission is to redefine productivity for users navigating complex legacy application environments by deploying agentic AI solutions that bridge the gap between generative AI and real-world enterprise workflows.

We combine Amazon’s deep operational expertise with a relentless focus on innovation to deliver AI experiences that are intuitive, scalable, and transformative. Where legacy systems pose unique challenges, we become the trusted partner for customers seeking to automate, optimize, and future-proof their workflows.

The Senior Applied Scientist will lead the development of LLM-driven agentic systems tailored to AWS WorkSpaces environments. This role demands pioneering scientific approaches to solve unresolved problems at scale, balancing rapid iteration with rigorous evaluation. Success hinges on your ability to design, implement, and validate AI solutions that empower users to work smarter in legacy-heavy ecosystems.

Key job responsibilities
* Architect agentic AI systems that leverage LLMs, computer vision, and computer-use techniques to interact with legacy applications within AWS WorkSpaces.
* Build evaluation frameworks to quantify agent performance, reliability, and user impact in real-world, unstructured environments.
* Fine-tune and deploy domain-specific LLMs for workspace use cases, ensuring efficiency, safety, and alignment with enterprise requirements.
* Collaborate cross-functionally with peer teams (e.g., troubleshooting, onboarding, security) to embed AI capabilities across the WorkSpaces product suite—from strategic visioning to hands-on implementation.
* Drive operational excellence by delivering high-quality, production-ready science components that meet Amazon’s standards for robustness, reproducibility, and scalability.

About the team
Agentic WorkSpaces AI is the core science team within the Agentic WorkSpaces organization, dedicated to building LLM-driven agentic solutions that empower AWS WorkSpaces users—particularly in legacy application environments where modern AI struggles. We design, develop, and deploy intelligent agents leveraging LLMs, computer vision, and computer use to automate complex workflows. Collaborating closely with peer teams across troubleshooting, onboarding, and other critical areas, we integrate AI capabilities that enhance the entire WorkSpaces experience. Our work balances rapid innovation with rigorous evaluation and ethical alignment, delivering scalable, enterprise-ready solutions for millions of users worldwide.