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Description

You will manage a small team of technical subject matter experts across Construction, Controls, Commissioning and Critical Projects who define and develop large-scale technical strategies for data center capacity delivery across North and South America. Leading one of the largest infrastructure portfolios in AWS across ~30 commercial and government clusters—you are at the forefront of AWS's expansion strategy. Your team tackles ambiguous problems` with complete independence, distilling diverse inputs from customers and stakeholders to set vision and design long-term solutions. You will define a practical operating model that allows your team to influence earlier and collaborate effectively across multiple disciplines. You will guide your team to solve complex, systemic problems that span multiple technical disciplines by delivering innovative technical and commercial solutions—including technical papers, product feedback, vendor agreements, and Standard Operating Procedures (SOPs)—that scale across infrastructure and partner teams. Your team serves as subject matter experts who identify root causes of business-critical technical issues, formulate strategies, and present solutions to both technical and non-technical leadership through Operating Plan reviews and strategy documents. You will lead your team to create scalable mechanisms and best practices that multiply impact across the organization, serving as the primary escalation point for critical technical and business decisions. You evaluate proposals and deals on their technical and commercial merit, making trade-off decisions between short-term and long-term priorities. You will mentor and develop team members, provide promotion assessments within and outside your organization, and participate in hiring to raise the bar for technical skillset and cross-team leadership abilities.

Key job responsibilities
• Manage a cross-functional team of Principal-level technical leaders defining large-scale data center deployment capacity delivery strategies across North and South America

• Lead your team to solve complex problems through innovative technical and commercial solutions including Standard Operating Procedures (SOPs), new product proposals, vendor contracts, and technical proposals.

• Drive root cause analysis of business-critical issues and present solutions to leadership through Operational Plans (OP), technical and financial basis reviews and strategy documents

• Collaborate with senior leadership, senior technical stakeholders across business and global technical SMEs to define new delivery strategies and meet critical project milestones

• Serve as primary escalation point, evaluating proposals and making trade-off decisions between short-term and long-term priorities

• Anticipate bottlenecks, lead technical assessments to identify and resolve delivery blockers, and remain flexible to changing priorities

• Create scalable mechanisms and best practices that multiply impact across the organization

• Define and track KPIs to measure the effectiveness of new technical programs and scalable delivery mechanisms and report outcomes to senior leadership

• Mentor and develop team members, manage performance, provide promotion assessments, and participate in hiring to raise the bar for technical talent

• Travel 25% across the Americas, 10% globally, to support operations and stakeholder engagement