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Description

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.

We are seeking a dynamic and experienced Senior Sales Readiness Lead to join our Sales Operations — Enablement team within Amazon Business. This role is the cornerstone of our sales skills development strategy, responsible for designing, delivering, and continuously improving training programs that elevate the performance of our sales organization. The ideal candidate is a passionate facilitator and instructional expert who thrives at the intersection of sales methodology, behavioral programs, executive coaching, and scalable, async-first adult learning.

Key job responsibilities
Sales Methodology & Foundational Training
• Own and deliver the end-to-end sales methodology curriculum, ensuring alignment with organizational goals and evolving market demands.
• Partner with sales leadership to identify skill gaps and translate them into targeted, measurable training initiatives.
• Architect scalable, asynchronous onboarding programs for new hires — blending self-paced learning modules, AI-powered agentic role plays, and on-demand skill workshops to accelerate ramp without synchronous bottlenecks.
• Continuously evaluate and iterate on sales methodology content to reflect best practices, competitive dynamics, and internal performance data.
• Develop foundational product training that equips sales to understand core product capabilities, articulate customer value propositions, and confidently position solutions in sales conversations

Facilitation & Learning Path Design
• Act as a primary facilitator for live (virtual and in-person) training events for CPS sales teams (or adjust for specific audience), demonstrating world-class presentation and engagement skills.
• Architect structured learning paths that guide sales teams from foundational competency through advanced mastery, incorporating async-first modalities (agentic role-play simulations, eLearning, micro-learning, AI-coached practice scenarios) complemented by high-impact live sessions for executive conversation skills.
• Leverage learning management systems (LMS) and enablement platforms to develop, deliver, track, and measure training adoption and impact.
• Establish feedback loops with participants and stakeholders to continuously refine content relevance, delivery format, and learner experience.

Behavioral Programs & Executive Coaching
• Serve as the subject matter expert for behavioral programs — designing and delivering frameworks rooted in behavioral assessment methodologies (e.g., DISC, social styles, EQ) that equip sales teams to navigate executive-level conversations, adapt to diverse buyer personas, and build trusted advisor relationships with C-suite stakeholders.
• Integrate behavioral program principles into broader training to sharpen executive-level negotiation, objection handling, consultative selling, and strategic account conversations.
• Coach sales managers on leveraging behavioral insights for executive engagement, team development, performance coaching, and talent optimization.
• Own Enablement Sales Manager Communications (SMX Connection Flash to Sales LT monthly, manager slack room)

Cross-Functional Collaboration & Measurement
• Partner with Product stakeholders, Sales Leadership, and Revenue Operations to ensure training content reflects go-to-market strategy and product positioning.
• Define and track key training KPIs including ramp time, competency attainment, sales confidence scores, and correlation to pipeline and revenue outcomes.
• Produce regular reporting on training effectiveness and present insights and recommendations to core stakeholders and leadership.


A day in the life
Your morning starts with a live virtual workshop coaching sales teams on executive-level conversation techniques. Between sessions, you review agentic role-play completion data and refine an async onboarding module based on learner feedback. Over lunch, you partner with product stakeholders to translate a new feature launch into sales-ready training content. In the afternoon, you facilitate a behavioral assessment debrief with a sales manager, then prep next month's SMX Connection Flash for sales leadership. You end the day analyzing ramp-time metrics — connecting your programs directly to pipeline impact.

About the team
We're the AB Enablement team — equipping NA CPS Sales with competency-based, AI-enabled skills and habits that improve performance and turn learning into accelerated growth. We build with intention inside one of the fastest-growing B2B businesses at Amazon, prioritizing fewer programs with higher impact over noise and volume. We're early adopters of AI tools, believers in behavioral science, and relentless advocates for the sales team we serve. If you want your work to directly shape how a world-class sales org grows, this is where it happens.