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Description

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

We are seeking an exceptional Software Development Manager to lead engineering teams building the foundational systems and consumer-facing features that enable trustworthy AI experiences at scale. You will partner closely with Product, Design, Legal, and Research teams to drive the technical strategy and execution for privacy-preserving AI architectures, responsible AI frameworks, and set the standard for consumer AI products. Our mission is to accelerate our customers' businesses through intuitive, differentiated technology solutions that solve enduring supply chain challenges. If you're passionate about creating enterprise-grade applications that combine Amazon's operational excellence with technology, we want to hear from you.

This is a high-impact leadership role where you'll build and scale engineering teams tackling complex technical challenges at the intersection of AI innovation and customer trust—balancing performance with privacy, building explainable AI systems, and creating guardrails that protect customers while enabling delightful experiences. You will be responsible for establishing technical standards, driving architectural decisions, and developing engineering leaders who can navigate the evolving landscape of AI safety and privacy. We operate like a startup within AWS, offering you the opportunity to tackle unprecedented challenges at global scale while working with state-of-the-art technologies. If you're passionate about building intuitive, scalable solutions and want to shape the future of supply chain management while working in a fast-paced, collaborative environment, we want to hear from you. This role offers unique opportunities to innovate, influence architecture decisions, and make significant impacts through machine learning technologies, all while having the backing of AWS extensive resources.

Key job responsibilities
Deal with ambiguity in solving a complex problem space that has not been tackled at this scale before.

Build a customer facing product from the ground up and deliver it to market quickly.

Lead, hire, and develop a team of software engineers building AI powered solutions

Own technical direction, roadmap, and execution for your area, partnering with stakeholders to translate requirements into engineering plans

Drive operational excellence including SLAs, monitoring, alerting, and on-call practices

Write effective narratives and present to senior leadership

Champion AI-native development practices enabling significant productivity gains

About the team

ABOUT AWS:
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.