Find your next role
Discover amazing opportunities across our network of companies committed to gender equality in the workplace.
Senior Technical Program Manager, Central Learning Solutions (CLS), Technology
Amazon
IT, Operations
Bellevue, WA, USA
Posted on Apr 9, 2026
Description
We are seeking a Senior Technical Program Manager to drive the execution and delivery of Amazon's AI-powered Learning Intelligence Platform. You will coordinate cross-functional teams including Data Engineering, Applied Science, Measurement Science, Software Development, and global Learning teams to deliver a unified, intelligence-based ecosystem that consolidates fragmented learning data, systems, and definitions into a single, governed source of truth.
In this role, you will manage complex technical programs that enable standardized impact-measurement frameworks, self-service analytics, natural-language data access, and predictive insights. You will work closely with Product Management, Engineering, and stakeholder teams to ensure successful delivery of platform capabilities that support real-time intelligence and long-term scalability across NA Operations, EU Operations, and corporate functions.
Key job responsibilities
- Drive end-to-end delivery of Learning Intelligence Platform initiatives, coordinating across Data Engineering, Applied Science, Software Development, Analytics and Operation
- Technical architecture implementation: semantic layers, data pipelines, real-time event ingestion, APIs, and metadata governance. Coordinate integration strategies with existing learning systems and siloed systems
- Facilitate alignment across Product Management, Engineering, and business stakeholders on program priorities, dependencies, and trade-offs.
- Coordinate with Director+ and VP-level stakeholders to communicate program status, risks, and mitigation strategies.
- Coordinate development of self-service insights capabilities including natural-language querying, guided workflows, and automated/predictive intelligence.
- Identify and mitigate technical risks, dependencies, and blockers across complex, multi-team programs. - Establish operational mechanisms including monitoring, incident response, and continuous improvement processes.
About the team
You'll be joining a creative, fast-paced, entrepreneurial environment where you'll be at the center of Amazon innovation. The Central Learning Solutions (CLS) team continues to push boundaries in creating revolutionary experiences for our Learners and Learning Admins.