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Description

The DCEO Cluster Manager position encompasses leadership responsibility for multiple data center facilities and their corresponding infrastructure. The successful candidate will direct a substantial organizational structure, providing oversight to Area Managers and Facility Managers and individual contributors while ensuring operational excellence across multiple data center locations.

Key job responsibilities
• Hiring, managing, and developing the Data Centre Engineering Operations management team including facility managers, area managers, chief engineers, and facility technicians.
• Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance
• Lead activities to advance/promote and improve safety and security culture within the team.
• Safety, security, and availability of incident response, incident management, incident resolution, and root cause analysis.
• Responsible for the on-site management of 24x7 shift technicians, senior shift technicians, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices and procedures.
• Build and maintain sustainable organizational structure.
• Work with business development, real estate, engineering and construction team to forecast staffing and maintain.
• Mentor and develop employees.
• Operation and maintenance of mechanical, electrical, and controls systems for Amazon data centers include preventive maintenance, corrective maintenance, and change management.
• Manage all facility related repairs in a timely manner
• Daily/weekly/monthly/Data Center Engineering Operations meetings and reporting.
• Run weekly availability meetings and report outcomes.
• Liaise with a global team on global initiatives as well as process and procedures, implement those initiatives locally in Melbourne.
• Vendor management of colocation data center services providers to meet or exceed contracted performance SLAs.
• Cost management including OPEX and CAPEX related to data centers you oversee.
• Continuous improvement of operational processes, procedures, methods, and tools.
• Lead and manage energy efficiency initiatives in your Cluster.
• Support capacity planning and management and actively involved in ongoing construction activities.

A day in the life
Your day will be a blend of strategic oversight and hands-on problem-solving. You'll navigate complex facility challenges, coordinate with cross-functional teams, and ensure our data centers operate with precision and reliability. From monitoring critical systems to managing project timelines, every moment will be an opportunity to make a significant impact.

About the team
The MEL Cluster is growing with over 150 employees (currently) and a capacity growth trajectory that is exciting. The MEL Cluster is a ML hub for the APJC region and