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Logistics Administrator, IT Services
Amazon
IT, Operations
Luxembourg City, Luxembourg
Posted on Apr 7, 2026
Description
Amazon is seeking motivated individuals to fill an Logistics Administrator position for our IT Warehouse. This role supports Amazon Offices by providing asset retrieval services for after hardware exchanges or employee exits. Amazon seeks individuals who are willing to Work Hard, Have Fun, and join us in making Worldwide History.
Key job responsibilities
- Review of hardware retrieval requests via ticketing system and escalating where necessary
- Liaising with shipping and warehousing teams to book shipment returns or provide alternative methods to ensure exceptional customer experience.
- Providing timely updates on tickets and assisting to remove roadblocks to see asset return completed.
- Appropriate management of return IT assets in accordance with compute reuse processes, reverse logistics processes, or disposal processes
- Updating and maintaining Asset management system records in line with defined processes