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Description

Shift Description: DE0-0700
Department: Admin/Support

Amazon is seeking a bright, motivated, hardworking individual to fill the Visual Communications Specialist position at our CHA1 Returns Center in Chattanooga, TN. The Visual Communications Specialist will need to audit, inspect, and manage all communications within our facility. This role serves as the quality control checkpoint for our internal messaging, ensuring clarity, consistency, and visual impact across all communication channels. You'll work directly with senior leadership to maintain communication standards and drive engagement across the organization

The ideal candidate possesses a strong work ethic, high level of integrity, attention to detail, the
ability to meet deadlines, and a commitment to customer service as it relates to product fulfillment.

Key job responsibilities
The Communications Specialist will own auditing, facilitating and creating communications internal
to CHA1. The Communications Specialist will be critical in making Amazon Earth’s Best Employer by making CHA1
communication, both visual and verbal, world class. The Visual Communications Specialist will work closely with the CHA1 Senior team. Tasks may include but are not limited to
creating and updating visual communications (ACID feeds, billboard signage, etc.) throughout
the entire building including for specific process paths. This role will require candidates to have
the following skills:
· Attention to detail
· Ability to work against tight deadlines
· Creative mind with timely execution
· Strong communication skills both written and verbal
· Outgoing personality – must be able to partner with many different stakeholders and customers and solicit feedback proactively from these groups
· “No job too small” mentality

Required Skills

Audit & Inspection Experience: Proven track record conducting systematic audits of communication materials, documentation, or visual content with attention to detail and quality standards
Accountability Mechanisms: Experience implementing and managing accountability systems, tracking metrics, and driving compliance with established standards
Senior Leadership Engagement: Demonstrated ability to present findings, recommendations, and strategies to director-level and above audiences with confidence and clarity
Communication Management: Strong project management skills for coordinating multiple communication initiatives simultaneously across various channels
Quality Assurance: Ability to establish and enforce quality standards for written and visual communications
Stakeholder Management: Experience collaborating with cross-functional teams and managing competing priorities
Preferred Skills

Adobe Creative Suite: Proficiency in Adobe Photoshop, Illustrator, InDesign, or other Adobe design tools for creating and editing visual communications
AI Tools: Experience with AI-powered design and communication tools (e.g., generative AI for content creation, AI-enhanced editing tools)
Data Visualization: Ability to transform complex data into clear, compelling visual stories
Digital Signage Systems: Familiarity with digital display management platforms
Analytics: Experience measuring communication effectiveness through engagement metrics and feedback mechanisms
Change Management: Background supporting organizational change through strategic communications
Bilingual: Proficiency in second language (Spanish) a plus