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Description

Ring is seeking a Software Development Engineer to join the Gateways and Permissions Framework team, where you'll build the foundational backend services that power device
management for millions of Ring devices worldwide.

You'll collaborate across Ring's software, firmware, and product organizations while working with AWS technologies to solve complex distributed systems challenges. Ring Gateways is a mission critical service which is entry point for apps and devices to the ring cloud service ecosystem. The service processes billions of requests per day. The team's challenges are availability, latency and critical process resilience. The team partners with all the Firmware teams, Ring App team and Cloud Services being the connectivity layer between the two.

Join us in building the next generation of smart home infrastructure that keeps families safe and connected.

Key job responsibilities
• Design and implement ultra-high-throughput backend services supporting millions of Ring devices with 1M+ TPS capacity and strict uptime requirements
• Build extensible APIs and data models that serve as the foundation for Ring's mobile applications and internal service ecosystem
• Drive technical excellence and establish engineering best practices
• Architect fault-tolerant distributed systems using AWS services, ensuring scalability from thousands to millions of concurrent device operations
• Partner with cross-functional teams to translate complex business requirements into robust technical solutions that enhance customer security and
convenience
• Lead operational excellence initiatives including monitoring, alerting, and automated testing to maintain our critical service dependencies
• Contribute to technical decision-making that influences Ring's device platform architecture and future product capabilities

About the team
Ring Gateways is a mission critical service which is entry point for apps and devices to the ring cloud service ecosystem. The service processes millions of requests per day. The team's challenges are availability, latency and critical process resilience. The team partners with all the Firmware teams, Ring App team and Cloud Services being the connectivity layer between the two.