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Prime Program Manager, Prime

Amazon

Amazon

Operations
Mexico City, Mexico
Posted on Mar 28, 2026

Description

Join the Amazon Prime team in MX and help shape how millions of members discover and engage with Amazon. Prime serves >200 million members across >20 countries and is at the heart of Amazon’s growth. As a Program Manager on the Prime team in Mexico, you will own the end-to-end execution of top partnerships, driving member engagement and frequency through data-driven marketing initiatives and cross-functional collaboration.

Own the strategy and execution of marketing programs that connect Prime members with third-party benefits. Serve as the central point of contact between internal Amazon teams and an external partners, ensuring alignment, execution, and results. Work at the intersection of marketing, product, and business development.

The ideal candidate will showcase a mix of data analyses and innovation: metrics-driven with strong ownership, program, and marketing experience. You will need to be able to prioritize effectively and communicate clearly and persuasively. You are able to drive excellence within the programs you own, with internal and external stakeholders.

Key job responsibilities
- Partnership Management: Serve as the primary liaison between Amazon Prime and an external partners, managing day-to-day operations and strategic alignment to ensure mutual goals are met
- Program Execution: Lead the end-to-end planning, launch, and optimization of campaigns, ensuring on-time delivery and measurable impact
- Engagement Growth: Define and execute strategies to increase awareness, adoption, and redemption of Prime benefits; implement solutions to improve the member experience
- Stakeholder Management: Build and maintain strong relationships with internal stakeholders across marketing, product, tech, legal, finance, and customer experience teams; align priorities and drive decisions across multiple workstreams
- Data Analysis & Reporting: Track, analyze, and report on key performance indicators (KPIs) ; use insights to inform program strategy and optimize performance
- Process Improvement: Identify operational inefficiencies and implement scalable processes to improve program delivery and cross-functional coordination
- Business Reviews: Prepare and present regular business reviews to senior leadership, highlighting performance trends, risks, and opportunities

A day in the life
Your day starts with a review of your program's performance. You might flag an insight to share in a weekly sync with your stakeholders, where you'll align on upcoming campaign timelines, resolve a pending creative approval, and discuss a new promotional mechanic you're piloting next month.

Mid-morning, you're in a cross-functional meeting with internal teams, walking through the roadmap for the next quarter. You're the connective tissue between teams — translating partner needs into internal requirements, and Amazon's priorities into actionable asks for the partner.

You are then drafting a business review deck for your leadership team, synthesizing data and highlighting opportunities.

Internal stakeholders you'll work with include Marketing, Prime, Amazon Stores, Prime Video, legal, and product.

About the team
Inclusive team culture. At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.