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Description

Join our team to shape how thousands of Amazon Operations employees stay informed and connected. You'll manage the full lifecycle of internal communications—from strategy to delivery—across email, web, and digital channels, ensuring critical messages reach the right people at the right time.

Key job responsibilities
• Manage project timelines and coordinate production workflows for daily and weekly internal communications across multiple channels
• Maintain and expand distribution lists and communication resources to ensure messages reach intended audiences accurately
• Oversee communication requests, access permissions, and administrative processes to keep owned channels and team workflows running smoothly
• Create, refine, and distribute communication templates and materials that maintain consistency and quality across internal channels
• Respond to urgent communication needs and provide support for troubleshooting issues on owned internal channels



A day in the life
As a Digital Marketing Specialist, you'll be the backbone of our internal communications operation. Your day might include coordinating the production and publishing of weekly employee newsletters, managing distribution lists to ensure messages reach the correct audience, and troubleshooting urgent communication needs as they arise. You'll work closely with Operations teams to understand their communication goals, then translate those into compelling content delivered through our owned channels. Beyond routine tasks, you'll collaborate with colleagues across the organization to track campaign performance, gather feedback from employees, and continuously refine how we communicate. You'll balance multiple projects with competing deadlines while maintaining the quality and consistency our audience expects.

About the team
We are a collaborative group dedicated to connecting Amazon Operations employees with the information and resources they need to succeed. Our team believes that clear, timely communication is foundational to organizational success. We're building a communication infrastructure that scales across the company while remaining responsive to the unique needs of different business areas. When you join us, you'll work alongside communications professionals, project managers, and Operations leaders who value precision, reliability, and creative problem-solving. Together, we're creating communication experiences that inform, engage, and support our employees. We're excited to welcome someone who shares our commitment to operational excellence and can help us continue evolving how we connect with our audience.