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Description

Join the Amazon Web Services (AWS) Professional Services team! We are looking for an entrepreneurial, process improvement-oriented Senior, O2R to help us scale our growth. This is a unique opportunity that will allow you to lead and shape the direction of our Order to Revenue Reporting function globally as we help accelerate our enterprise customers’ journey to the cloud.

The ability to lead a global initiatives and thrive in a fast-paced, ambiguous, and demanding work environment is critical to success in this role. The ideal candidate will be a self-starter with experience leading initiatives, in-depth knowledge of project management and process improvement, accounting, tax, financial management, automation, and experience with order to revenue reporting cycles across multiple regions. This person must also possess strong relationship and strategic influencing skills, attention to detail, experience in large-scale change management across functions and geographies, excellent written and presentation skills, and a pursuit for improvement and optimization.

Key job responsibilities
This position, based within our Order to Revenue (O2R) function, will lead various initiatives within Order, Partner, Billing and Revenue Reporting functions across the Americas, EMEA, and Asia Pacific regions. Primary responsibilities include:

• Oversee, improve, and scale the Billing team's invoicing capabilities. This includes process improvement, streamlining and standardizing billing processes globally, and advancing billing automation.
• Invent new ways to define and measure program effectiveness and organizational productivity.
• Support Partner Program Delivery and Accelerated Partner Delivery initiatives for enablement.
• Support Partner and Order mechanisms, improve and scale capabilities.
• Work across multiple AWS teams to develop and implement the O2R automation roadmap.
• Develop and maintain standardized Order, Partner, Billing and Revenue Reporting documentation and new hire training materials.
• Coordinate with teams across Leadership, Business Operations, Finance, Accounting, Tax, Legal, HR, and IT to ensure that the Standard Operations Procedures are followed and implemented.
• Lead special projects to drive improvements and integrations across Professional Services Operations and partnering business teams.
• Perform ad hoc, deep dive analysis as needed to develop recommendations and impact the decision-making of Professional Services Leadership.

A day in the life
The Order to Revenue function (O2R) enables global order processing, invoicing, revenue reporting, revenue forecasting and insights, and financial audit capabilities within AWS Professional Services (ProServe).

About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.