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Strategic Supply Chain Mgr - 12 months, EU Other Hardlines

Amazon

Amazon

Operations
Madrid, Spain
Posted on Mar 24, 2026

Description

Join Amazon’s largest Product Family in multiple top locations and impact our supply chain across Europe. As a Hardlines Strategic Supply Chain Manager you will build an in depth understanding of Amazon's commercial frameworks, operational processes and programs. Underpinned by this, you will work with our largest vendors to drive supply chain collaboration and improve the strategic operations set up. Your goal will be to maximize product availability for our customers while reducing our overall cost and time to serve.

Key job responsibilities
• You will optimize key goals through effective program management. The goals include product availability, helping vendors deliver to Amazon’s standards, ensuring vendors accept our returns or pitching Supply Chain Programs to reduce cost.
• You will leverage data to investigate and deliver improvements in key supply chain metrics.
• You will identify and develop scalable solutions to key operational challenges, both internal and external with Vendors.
• You will own and manage multiple projects, working across central program teams and category teams to improve EU Hardlines supply chain/operations - from development through to delivery.
• You will frequently partner with Category teams to contribute to the development of the long-term strategy for category availability and inventory management.

A day in the life
As you enter one of our retail offices in London, Madrid, Milan, Munich or Paris and grab a first cup of coffee or tea with your colleagues you begin to look forward to your day. You will spend roughly 70% of your time working with our most important vendors by aligning with your internal partners in vendor management and central tech teams before reaching out to the vendors themselves to discuss improvement opportunities. You will carve out roughly 30% of your time to move forward on projects you own or contributing too that will create lasting impact across large cohorts of our vendor base and supply chain.

About the team
As a team our culture is focused around three main areas; work-life balance and wellbeing, producing scalable improvements, and creating experts who feel true ownership for their areas of responsibility. Our Strategic Supply Chain Managers, spread across our EU retail locations, own the full vendor facing supply chain. Improving customer availability remains at the core of the role, with a focus on delivering upside via long term strategic engagement with our vendor base by defining end to end supply chain solutions which optimize the processing, delivery and receipt of goods. Additionally, they are improving the customer experience by leveraging their vendor and business knowledge to support continuous improvement of our inventory management systems and optimizing inputs to these systems.