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Amazon
We are looking for an enthusiastic, detail-oriented Risk Manager for Ad Policy to join the Advertising Trust team. In this role, you will be responsible for developing content labels and policy application rules for various Amazon ad products and publishers. This role is central to developing policies, content labels and policy rules that are vital in supporting the scale of Amazon advertising’s growing business. You will partner with a variety of teams including policy managers, product managers, machine learning scientists, software engineers, operations managers, etc., in developing scalable content labels and associated infrastructure needs. You will aid in the development of machine learning models and collaborate with content moderation teams in developing training content and support policy/content label queries. You will develop a deep knowledge in Amazon ad products, locale specific requirements, and have a familiarity of cultural and societal norms. You will hold a high bar for accuracy and strive for a zero-error rate. You will identify areas for collaboration, resource sharing, and escalation management coordination between multiple teams across Amazon that work in the same space, in order to bring consistency to our advertisers and shoppers.
You will be a key owner of the Amazon Ads customer experience, tenaciously and continuously advocating for our customers by keeping ad policy and enforcement of those policies true to our principle of customer obsession. If you are looking for a role in a team that has a varied and exciting remit and you are a self-starter that can solve issues with considerable autonomy and use influence over authority to deliver results, this is the role for you.
Key job responsibilities
- Design, expand, refine and maintain granular and high level policies, content label sets and policy application rules
- Support the launch of Amazon Advertising in new countries and new placements
- Handle daily policy escalations from internal moderators, engineers, and other internal stakeholders
- Prepare and deliver business reviews to the management team regarding project progress and roadblocks
- Partner with a broad range of product teams, engineers, operations, and other stakeholders to drive tool development and coordinate cross-functional projects
- Analyze metrics and data to continuously improve the quality of our taxonomy models, label sets, and policy rules
About the team
The Ad Policy team owns global ad policies across all Ad products and Amazon Publishers. This dynamic team is an integral part of how we support Amazon Advertising and as such has touch points across multiple areas of our business. We make a customer impact with every ad we serve and pride ourselves on doing so with a customer centric focus.