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Description

Amazon's North American Customer Fulfillment (NACF) Finance is looking for a Finance Manager to join our Labor Plan Audit pillar within US Non-Sortable Network Finance. This role will drive impact across Non-Sort’s associate workforce. You'll build centralized audit mechanisms that reduce planning defects and optimize total cost to serve, partnering cross-functionally with Operations, Production Planning, PXT, and Finance leadership to standardize labor planning inspections. Because your work directly shapes hiring plans, workforce optimization, and scheduling decisions for hundreds of thousands of associates, you'll be incredibly close to the customer—ensuring our people strategies translate into better experiences for the teams powering our fulfillment network.

Key job responsibilities
Audit & Inspection Excellence:
• Develop and implement standardized inspection processes for ALPS constraints, labor plan assumptions, and solve quality across all sites
• Create automated reporting mechanisms that flag planner oversights and planning defects impacting total cost to serve
• Monitor volume forecasting accuracy (WAPE) and partner with Network Audits to improve forecasting
• Audit labor plan solves for common issues including unnecessary new hire locks, suboptimal backlog solving, and ineffective VET/VTO utilization

Accountability & Process Improvement:
• Build and maintain Accountability Scorecards that highlight process gaps and strengthen Operations trust in centralized plans
• Develop forecast-to-actual reports that identify cost-saving opportunities and explain execution deviations from plans
• Create standard work documentation and review templates for consistent labor plan inspections Ensure >90% attribution accuracy for ALPS inputs and workforce planning decisions

Stakeholder Partnership & Collaboration:
• Partner effectively with Production Planning Team (PPT), Site Finance, Operations, PXT, and Supply Chain to align labor plan guidance
• Build strong relationships that position Finance as the "loudest auditors in the room" while reducing Site Finance's 10+ hour weekly burden
• Clearly articulate workforce optimization trade-offs (Blue Badge vs. Seasonal, OT vs. hiring breakeven analysis) to various audience levels