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Senior Product Manager - Technical, Outbound Communications
Amazon
Marketing & Communications, Product, IT
New York, NY, USA
Posted on Mar 10, 2026
Description
We are seeking a customer-obsessed, results-driven PMT to join the Outbound Communications team. We operate the foundational systems that enable Amazon and its subsidiaries to communicate with customers on Whatsapp, Email, SMS, and Push messages. Our mission is to serve as Amazon’s digital companion to guide customer actions and drive long-term engagement with Amazon through communications that are relevant, timely, and indispensable.
Key job responsibilities
As a senior Product Manager, Technical, you will work closely with marketing and business stakeholders, engineers, and scientists to create engaging customer experiences and scalable communications solutions. You will work backwards from customer and business needs, think big about product solutions, and guide the team through delivering results.